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About the Role
As a Lead AI Solutions Consultant, you will be a key point of contact for clients and delivery teams, leading AI solution discovery, definition, and delivery across complex projects. You will identify where AI can create business value, translate challenges into practical solutions, and ensure readiness for delivery and adoption. You will work across the AI development lifecycle, collaborating with various specialists to balance business needs, technical feasibility, and responsible AI requirements. Additionally, you will coach and mentor other consultants, sharing best practices and improving AI delivery quality.
Responsibilities
- Design practical, scalable AI solutions that address client needs and deliver measurable business value.
- Build trusted relationships with clients, understanding their challenges and identifying opportunities to apply AI effectively.
- Lead discovery sessions to define AI use cases, strategies, roadmaps and priorities.
- Translate business needs into clear solution designs and work with technical teams to deliver effective AI-enabled solutions.
- Mentor and support colleagues, sharing knowledge and helping build capability across our AI consulting practice.
Requirements
- Eligibility for Security Clearance
- Significant experience in Business Analysis, Solutions Consulting or technology delivery.
- Proven experience delivering AI, ML, GenAI or intelligent automation solutions.
- Strong client-facing, stakeholder management and facilitation skills.
- Ability to translate business needs into practical, testable AI solutions.
- Understanding of AI governance, responsible AI, risk and quality.
- Strong knowledge of requirements, process modelling and Agile delivery.
- Experience with backlogs, user stories, acceptance criteria and UAT.
- Familiarity with Azure DevOps, Jira or similar delivery tools.
- Experience supporting AI adoption, change and transition to BAU.
- Proven experience coaching and mentoring other analysts or consultants.
- Consultancy experience and/or experience working directly with clients.
- Experience in legal, defence, government, public sector or other regulated environments.
- Experience on infrastructure, technology, data or transformation projects.
- Project experience with Microsoft AI technologies, including Microsoft Copilot Studio and/or Microsoft Foundry.
- Understanding of AI agent design, prompt engineering and evaluation techniques.
Skills
- AI
- ML
- GenAI
- Intelligent Automation
- Business Analysis
- Solutions Consulting
- Technology Delivery
- Client-facing
- Stakeholder Management
- Facilitation
- AI Governance
- Responsible AI
- Risk Management
- Quality Assurance
- Requirements Management
- Process Modelling
- Agile Delivery
- Backlog Management
- User Story Creation
- Acceptance Criteria Definition
- User Acceptance Testing (UAT)
- Azure DevOps
- Jira
- AI Adoption
- Change Management
- Transition to Business As Usual (BAU)
- Coaching
- Mentoring
- Consultancy
- Microsoft AI technologies
- Microsoft Copilot Studio
- Microsoft Foundry
- AI Agent Design
- Prompt Engineering
- Evaluation Techniques
Work Type
- Hybrid working
Experience Level
- Experienced
- Lead
Benefits
- 25 Days of Annual Leave plus an extra day every year for the first three years
- Holiday buying scheme
- Employer-matched Pension Plan contributions up to 5%
- Comprehensive Health Benefits (medical, dental, optical, alternative therapies)
- Subsidised gym memberships
- Bike-to-work scheme
- Season ticket loans
- Free Annual Rail Cards
- Electric vehicle salary sacrifice scheme
- Tailored learning opportunities
- Full support for certifications
About the Company
- Scale Factory is an AI enablement consultancy focused on delivering quality-led, AI-first foundations.
- They embed capability and excellence into the foundational fabric of client companies, enabling leaders to move faster, take smarter risks, and pursue transformation.
- With deep roots in Quality, they ensure AI solutions are robust and reliable.
- They combine engineering discipline with cutting-edge AI expertise to deliver scalable foundations that turn ambitious transformation into reality.