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About the Role
Support daily print, reprographics, mailroom, and workplace operations in a fast-paced professional environment. Ensure business-critical documents, mail services, and office support functions are completed accurately, efficiently, and on time. This role is essential for keeping day-to-day business running smoothly.
Responsibilities
- Process high-volume copying, printing, scanning, and digital imaging requests
- Complete finishing services including binding, cutting, padding, and lamination
- Ensure quality, accuracy, and timely completion of all print projects
- Operate and maintain reprographics and multifunction devices
- Perform routine maintenance including paper replenishment, toner replacement, and troubleshooting minor equipment issues
- Monitor supply inventory and coordinate replenishment as needed
- Assist with inbound/outbound mail, package distribution, and shipping support
- Maintain tracking records and respond to delivery or shipping inquiries
- Support general office operations including meeting room setup, pantry organization, and light facilities support
- Deliver professional, responsive service across all forms of communication
- Build positive working relationships with employees and internal teams
- Assist with workflow improvements, cross-training, and operational support during peak periods or downtime
Requirements
- Strong communication and customer service skills
- Ability to manage multiple tasks in a fast-paced environment
- Strong organizational skills and attention to detail
- Ability to work independently and take initiative
- Familiarity with Microsoft Office Suite and office technology
- Ability to learn computer-based systems and print management platforms
- Strong time management and problem-solving abilities
- Professional demeanor and adherence to workplace policies and procedures
- Ability to lift, move, or transport materials and packages up to 40–60 lbs. using appropriate equipment
- Ability to stand, walk, bend, kneel, or sit for extended periods
- Manual dexterity required to operate office and reprographics equipment
Skills
- Print operations
- Copy operations
- Scanning operations
- Shipping operations
- Mailroom operations
- Customer service
- Microsoft Office Suite
Work Type
- Full-time
- Part-time
- Temporary
Experience Level
- 1+ year of related office, print, mailroom, or operational support experience preferred
Education Level
- High School Diploma or equivalent required
Salary/Compensations
- $22—$24 USD
Benefits
- Medical
- Dental
- Vision
- HCFSA
- DCFSA
- HSA
- Commuter Transit and Parking Pre-Tax Plans
- Supplemental Life Insurance
- Accident Insurance
- Critical Illness
- Hospital Indemnity
- Legal Program
- Identify Theft Protection
- Pet Discounts
- Pet Insurance
- Group Home and Auto Insurance
- EAP
- Short Term Disability
- Life Insurance
- Education Discounts
- 401k w/ matching
- Entertainment Discounts
- Paid Time Off
About the Company
- SPS is a global workplace solutions and business transformation company operating in more than 20 countries.
- Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
- Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
Equal Opportunity
- At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
- SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
- SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.