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About the Role
Major Food Group is seeking a dedicated Overnight Events Facilities Associate to oversee event load-in and load-out processes, ensuring smooth and efficient operations. This role serves as the primary point of contact for vendors and clients during overnight hours, addressing inquiries and resolving issues to facilitate successful event execution.
Responsibilities
- Oversee and coordinate all load-in and load-out activities for events during overnight hours, ensuring timely and efficient operations.
- Serve as the main point of contact for vendors and clients, providing information and addressing questions or concerns as they arise.
- Monitor event setups and ensure compliance with safety regulations and venue standards.
- Assist with equipment handling, setup, and teardown as needed, maintaining organization and cleanliness throughout the venue.
- Collaborate with other Facilities team members, General Managers, and the Director of Operations to develop and implement event logistics plans.
- Document and report any issues or incidents during events, ensuring effective communication with relevant team members.
- Ensure that all areas are secure and properly maintained throughout the overnight shifts.
- Provide excellent customer service and support to vendors and clients, enhancing their overall experience.
Requirements
- Shift time: 9PM - 5AM
- High school diploma or equivalent; relevant experience in event management or facilities operations preferred.
- Strong communication skills, both verbal and written, with a customer service-oriented mindset.
- Spanish-speaking abilities are highly preferred for seamless communication with vendors and team members.
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Ability to lift and move heavy equipment as necessary.
- Flexible schedule, with availability to work overnight shifts, including weekends and holidays as needed.
- Weekend flexibility on Friday and Saturday nights is key.
- Strong skills in keeping situations calm and on track, with good de-escalation abilities.
- An upbeat, can-do vibe is essential, especially during overnight shifts.
- Conscious of maintaining a sharp look at work.
- Basic familiarity with Gmail, Sheets, etc., to stay organized.
- Willing to jump in and support across departments (FOH, Porters, etc.) as needed.
- Comfortable guiding and delegating tasks to others.
Skills
- Communication skills
- Customer service
- Organizational skills
- Attention to detail
- Conflict Resolution
- De-escalation
- G-Suite Experience
- Teamwork
- Leadership
Location
- Seagram Building
Work Type
- Overnight shifts
Experience Level
- Relevant experience in event management or facilities operations preferred
Education Level
- High school diploma or equivalent
Salary/Compensations
- $25-$28 hourly
Benefits
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
- TransitChek Discount
About the Company
- Major Food Group is hiring an Overnight Facilities Associate to join our team at the Seagram Building!
Equal Opportunity
- Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
- Major Food Group is an equal opportunity employer.