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About the Role
Eakin Healthcare is a global medical device company with over 50 years of experience developing innovative healthcare solutions. We are committed to improving lives through innovation, quality, and exceptional care, and we also care for our colleagues, creating an environment where people can thrive. This role is open only to current employees of Eakin Healthcare.
Responsibilities
- P&L responsibility for Eakin KK
- Lead the development and execution of the Japan commercial strategy, ensuring alignment with global ostomy priorities and Eakin KK business objectives.
- Translate global strategy into clear local market plans that reflect Japanese customer needs, market dynamics, reimbursement requirements and competitive conditions.
- Own forecasting, budgeting, performance delivery and business planning for the Japan commercial organisation.
- Lead and develop the Japan sales team, ensuring clear accountability for territory management, customer coverage and performance delivery.
- Set sales targets, monitor performance, strengthen commercial discipline and implement corrective actions where required.
- Drive increased commercial effectiveness through improved field execution, pricing discipline, key account development and stronger market coverage.
- Lead the local marketing function to ensure product positioning, customer messaging and campaign execution are relevant for the Japanese market.
- Oversee customer service performance, ensuring high-quality support for customers, partners and patients while maintaining alignment with commercial objectives.
- Work with global and local teams to ensure the right product portfolio is available for Japan, supported by appropriate launch plans, evidence, customer education and market access activity.
- Maximise penetration of Eakin products in Japan through focused execution, customer insight, KOL engagement and effective coordination across sales, marketing, regulatory and supply functions.
- Develop and maintain a strong understanding of the Japanese healthcare, reimbursement and procurement environment, ensuring commercial plans reflect local access requirements.
- Manage important customer, partner, distributor, HQ and stakeholder relationships to support growth, trust and long-term business performance.
- Strengthen credibility with KOLs, associations, patient groups, policy influencers and other external stakeholders relevant to ostomy care in Japan.
- Provide insight to global leadership on Japanese market dynamics, customer sentiment, competitive activity and stakeholder priorities.
- Act as the key operational bridge between Japan and global teams, ensuring effective communication, alignment and decision-making across functions.
- Collaborate with Marketing, Regulatory, Operations, Finance, Supply Chain and global commercial colleagues to support coordinated execution in Japan.
- Build and lead a high-performing Japan commercial team across sales, marketing and customer service.
- Foster a culture of accountability, collaboration, customer focus and continuous improvement while maintaining strong business continuity through the leadership transition.
- Identify talent needs, strengthen capabilities and implement development plans to support the next phase of Eakin KK growth.
Requirements
- Bachelor’s degree in business, Life Sciences, healthcare, or a related field
- 10+ years of commercial leadership experience in medical devices or healthcare, preferably in ostomy, continence, wound care or a related therapeutic area.
- Proven success leading sales, marketing and/or customer service teams in Japan, with a strong track record of delivering growth and performance improvement.
- Strong understanding of the Japanese healthcare system, reimbursement environment, customer landscape and commercial requirements for medical devices.
- Experience working in a Japanese subsidiary of an international medical device or healthcare company.
Skills
- Fluent in Japanese and English
- Drives Results
- Business Insight
- Financial Acumen
- Customer Focus
- Builds Effective Teams
- Plans and Aligns
- Interpersonal Savvy
- Global Perspective
Location
- Japan
- Comber, Northern Ireland
Work Type
- Full-time
Experience Level
- 10+ years commercial leadership experience
Education Level
- Bachelor's degree
About the Company
- Eakin Healthcare is a family-owned global medical device company driven by a simple vision: Where Care Leads, Hope Follows.
- For more than 50 years, we've been developing innovative healthcare solutions that make a meaningful difference to the lives of patients around the world.
- Our team of over 700 colleagues operates across three UK manufacturing sites, 12 international sales and distribution centres, and exports to more than 60 countries worldwide.
- We offer market-leading Ostomy and Respiratory therapies and our trusted Respond home delivery service.
- We are proud to be recognised as a Great Place to Work®.
Equal Opportunity
- We are committed to equality, diversity, and inclusion and welcome applications from all qualified candidates. We value different backgrounds, experiences, and perspectives and are dedicated to providing equal opportunities for all.