Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Peer Supervisor, Bronx HOPE role.

Rezi rewrites your resume against Center for Justice Innovation's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Peer Supervisor, Bronx HOPE posting at Center for Justice Innovation — free, in seconds.

About the Role

Bronx Community Solutions is seeking a Peer Supervisor for the Bronx HOPE (Heroin Overdose Prevention Education) program. This role involves supervising daily dispatch operations and a team of Peer Specialists, assisting with training, scheduling, and dispatch to police precincts. The Peer Supervisor will manage individuals arrested for controlled substance possession/use, linking them to services like recovery support, harm reduction, and mental health care.

Responsibilities

Manage client cases using Salesforce for tracking services, documenting notes, monitoring outcomes, and maintaining accurate records.
Utilize Salesforce for client intake, referrals, follow-ups, and reporting, ensuring timely and accurate documentation.
Conduct outreach and engagement for District Attorney referral cases, perform client assessments, and deliver prevention recovery services via in-person, telephone, and virtual support.
Collaborate with NYPD and Peer Specialists to ensure timely response to precinct-level arrests.
Provide dispatch coverage, responding to NYPD dispatch calls and engaging with potential HOPE participants at the precinct.
Facilitate program referrals and assessments, and manage HOPE databases.
Facilitate educational workshops in the community for overdose prevention education and facilitate ATI groups.
Supervise and collaborate on the development of an initial action plan, including a thorough review of substance use-related issues.
Participate in hiring and staff development, providing orientation and job training for HOPE Peer Specialists.
Develop Peer Specialist work schedules and determine leave or vacancy coverage plans.
Provide constructive feedback to Peer Specialists based on direct observation and service documentation review for continuous quality improvement.
Offer on-call supervisory coverage on a rotating basis and support staff with emergent or urgent issues.
Perform additional relevant tasks as needed.

Requirements

Bachelor's degree and 2 years of relevant experience; OR Associate's degree and 2 years of relevant experience in advocacy, outreach and engagement, self-help, or recovery, plus 1 year of supervisory experience.
Individuals with lived experience are welcomed.
Experience with integrated substance abuse assessment and treatment.
Experience with motivational interviewing techniques.
Experience with stage-wise treatment.
Knowledge of the principles and practices of harm reduction.
Ability to communicate accurately, empathically, and under time constraints.
Experience using Salesforce, Microsoft Office programs (Word, Outlook) preferred.
Must be available to work a flexible schedule including some Saturday and evening hours.
Knowledge of and openness to multiple pathways to recovery, including medication assisted treatment and harm reduction.
Comfortable working and collaborating with law enforcement.
Demonstrated commitment to client-centered service delivery.
Driver's license required.
Must be legally authorized to work in the United States at the time of application and throughout employment.
Candidates are expected to provide accurate and truthful information throughout the hiring process.

Skills

Salesforce
Microsoft Office
Microsoft Word
Microsoft Outlook
Harm reduction
Substance abuse assessment
Treatment
Motivational interviewing
Stage-wise treatment
Client-centered service delivery
Bilingual (English/Spanish) preferred

Location

Bronx, NY

Work Type

Full-time
Flexible hours
Rotating weekend schedule

Experience Level

1 year of supervisory experience
2 years of relevant experience

Education Level

Bachelor's degree
Associate's degree

Salary/Compensations

$62,500 - $72,000

Benefits

Comprehensive healthcare with a national network
Free basic dental coverage
Vision insurance
Short-term and long-term disability
Life insurance
Flexible spending accounts (including commuter FSA)
Talkspace and Ginger through healthcare plans
403(b) retirement plan with a two-to-one employer contribution up to 5%

About the Company

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice.
Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods.
With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through operating programs, conducting original research, and providing expert assistance and policy guidance.
Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.

Equal Opportunity

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law.
We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system.
Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.
At this time, the Center is unable to sponsor or take over sponsorship of an employment visa.
In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire.