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About the Role

You're a strategic force, a client champion, and a guiding light for junior team members. You own significant accounts, drive strategic conversations, and consistently unearth growth opportunities. Your mission: Elevate client relationships to true partnerships, develop holistic account strategies, and consistently deliver against ambitious targets, setting the standard for excellence. We're looking for a Senior Account Manager who brings strategic thinking, creative ambition, and exceptional leadership to every client relationship. You'll oversee multi-channel campaigns, mentor rising talent, and ensure every piece of work meets our exacting standards for creativity, cultural relevance, and commercial impact.

Responsibilities

Lead day-to-day client relationships, providing strategic counsel, managing expectations, and proactively identifying opportunities for growth and upselling
Lead executive-level client discussions, challenging assumptions and providing incisive, data-driven counsel that directly impacts their business objectives
Identify emerging trends and insights to bring proactive value to clients, positioning yourself as an indispensable strategic partner
Oversee and mentor Account Managers and Executives in their client relationship development, providing expert guidance on negotiation, conflict resolution, and strategic client communication
Oversee multi-channel campaigns across social, PR, influencer, and content, ensuring alignment between strategy, creative, and execution
Partner with strategy and creative leads to shape briefs, refine ideas, and ensure work ladders up to brand, audience, and cultural insights
Proactively identify and mitigate potential risks or challenges in campaign execution, devising strategic solutions and escalating critical issues to Account Directors when necessary
Mentor and guide junior team members on best practices for project management, timeline adherence, budget control, and quality assurance
Bring platform fluency, creator knowledge, and cultural awareness to every conversation and recommendation
Demonstrate genuine curiosity about consumer culture, current events, and the digital landscape, with the ability to identify and leverage trends
Position One Green Bean as a thought leader by consistently bringing forward fresh, relevant cultural observations that enhance client brand reputation and market positioning
Lead reporting across channels, turning data and cultural signals into actionable insights for clients
Review creative, content, and PR materials to ensure they meet strategic objectives and agency standards
Own scopes, budgets, forecasting, and profitability, ensuring projects are delivered efficiently and sustainably
Mentor junior team members on best practices for data collection, analytical techniques, reporting methodologies, and the art of storytelling through performance insights
Mentor Account Executives and Account Managers, providing guidance, structure, and support to help them grow and deliver their best work
Foster a collaborative, high-performing team culture that reflects One Green Bean's values and creative ambition
Use predictive analytics to anticipate trends, reduce risks, and make informed decisions based on patterns in existing data
Drive ESG communications strategies that align with client values and emerging societal expectations
Lead AI optimisation initiatives to enhance campaign performance and operational efficiency
Transform complex data sets into compelling visual formats that make insights more accessible and actionable for teams and clients

Requirements

Experience at Senior Account Manager level within a PR, social, or integrated communications agency
Proven track record of managing complex, multi-channel campaigns for consumer brands
Experience leading and mentoring junior team members in a fast-paced, creative environment
Strong understanding of earned media, social platforms, influencer marketing, and content strategy
Strategic thinker with a creative approach to problem-solving
Exceptional written and verbal communication skills
Strong commercial acumen and financial management capabilities
Ability to build trust and rapport with clients and internal teams
Proactive, solutions-focused mindset with excellent attention to detail
Passion for culture, creativity, and the evolving media landscape
Natural mentor who inspires and develops talent
Sense of humour and authentic approach to work

Skills

Client Management
Strategic Counsel
Campaign Delivery
Project Leadership
Cultural Intelligence
Market Awareness
Performance Analytics
Financial Management
Team Leadership
Mentorship
Innovation
Predictive Analytics
ESG Communications
AI Optimisation
Data Visualization

Location

London

Work Type

Permanent

Experience Level

Senior Account Manager

About the Company

A comms agency with ambitions to be one of the most creative companies in the world.
Specialises in PR, social, influencer and events, with a focus on game-changing ideas.
Believes brands can be entertaining while adding value if partnered with an agency delivering creative ambition with attention to detail.
Independently minded business that is part of Havas, a 22-location-strong holding company that shares its values.

Equal Opportunity

Committed to offering equal opportunities to all potential employees and has zero tolerance for discrimination.
An equal opportunity employer and welcomes applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.