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About the Role
This role owns the day-to-day administration, health, and continuous improvement of the organisation's Atlassian JIRA and Tempo platform. The role holder is both the platform's custodian and its subject matter expert, responsible for enabling teams across the business to use JIRA and Tempo effectively. The role combines hands-on administration with a proactive, consultative element, using PowerBI to turn JIRA data into insight for leadership.
Responsibilities
- Administer JIRA and Tempo platforms.
- Ensure platform security, licensing, and smooth operation.
- Guide teams on effective JIRA and Tempo usage.
- Design and optimize JIRA boards and workflows.
- Consolidate and simplify work tracking processes.
- Generate insights from JIRA data using PowerBI for leadership.
Requirements
- Proven experience administering JIRA in an enterprise environment.
- Experience with user, license, and permission management in JIRA.
- Hands-on experience with Tempo (Timesheets and/or Planner/Structure) in a live production environment.
- Track record of designing, consolidating, and improving JIRA boards and workflows across multiple teams.
- Working knowledge of JIRA automation rules, apps/marketplace add-ons, and integration approaches.
- Practical experience building dashboards and reports in PowerBI, including connecting to and modelling JIRA data.
- Strong stakeholder management skills.
- Ability to work directly with Super Users, Delivery Managers, and senior leaders.
- Ability to write clear, user-friendly documentation and training materials for non-technical audiences.
Skills
- JIRA Administration
- Tempo Administration
- PowerBI Reporting
- Stakeholder Management
- Documentation and Training Material Creation
Location
- Solihull, UK
- London, UK
Work Type
- Contract
- Inside IR35
- Hybrid
Experience Level
- 2 months duration
Education Level
- Atlassian certification (e.g. ACP-JIRA Administrator) desirable but not essential.