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About the Role

As a Key Account Manager for Global Accounts, you will be responsible for the local execution, adoption, and revenue expansion of global enterprise accounts in the UK region. You will bridge the gap between global frameworks and local impact, working closely with Global Account Managers to unlock project-level opportunities across key enterprise clients.

Responsibilities

Design and execute tailored UK account plans in alignment with guidance from the GAM and Head of GAM.
Take full ownership of local revenue signed targets, striving for a minimum of 100% target achievement.
Drive high-volume, high-energy local prospecting across mapped accounts.
Identify, engage, and pitch to country-level decision-makers and hiring managers across HR, Procurement, IT, and core Business Units.
Lead the successful rollout of global framework agreements locally.
Source, initiate, and support pilot projects and first-time use cases to drive immediate platform adoption and long-term retention.
Act as the local operational anchor for your accounts.
Collaborate seamlessly with Marketing, Finance, Onboarding, Customer Success, and Managed Service Providers (MSPs)/vendor networks to clear operational roadblocks and ensure delivery excellence.
Use consultative sales frameworks (e.g., MEDDIC) to surface client pain points, conduct deep-dive needs assessments, and present ROI-driven solution pitches.
Maintain real-time pipeline hygiene, accurate deal stage tracking, and forecasting inputs in CRM.
Collaborate with international Key/Global Account Managers across different regions to share best practices and ensure unified global execution.
Provide critical UK-specific market insights for RFPs, local constraints, and emerging use cases.
Leverage modern sales tools—including LinkedIn Sales Navigator, Modjo (or similar), and internal AI-driven enablement solutions—to streamline outreach, perform account analysis, and maximize daily sales efficiency.
Execute ~50 target outreach touchpoints/calls per week.
Secure ~6 face-to-face selling meetings weekly with new local hiring managers.
Build and maintain 4x pipeline coverage relative to revenue targets leading into your first full post-ramp quarter.
Consistently source new project opportunities (targeting 20+ initial project sourcings per quarter) to fuel account growth.

Requirements

3–5+ years of commercial B2B experience in sales or account management.
Background in IT recruitment, IT staffing services, or technology personnel services, ideally combined with experience in SaaS or B2B tech sales.
Strong blend of a hunter mindset with a client-centric, consultative style.
Self-motivated, resilient, and proactive about driving daily activity and solving problems.
Ability to speak the language of IT managers, CIOs, and enterprise department heads to identify skill gaps and project needs.
Fluent in English with exceptional written and verbal communication skills.
Capable of building trust with operational hiring managers as well as presenting business reviews to senior executives.
Strong organizational and pipeline management skills.
Experience using tools like LinkedIn Sales Navigator, Gong, and CRM systems.
Thrive on ownership: Treat your assigned UK enterprise portfolio as your own business unit within Malt.
Relish outbound engagement: Pick up the phone, initiate cold outreach, open new doors, and turn warm enterprise leads into long-term accounts.
Embody a collaborative 'we over me' mindset: Partner closely with Global Account Managers (GAMs) across borders to unlock massive enterprise wins.
Bring positive energy and resilience: Approach complex enterprise roadblocks with genuine enthusiasm and problem-solving grit.
Champion simplicity: Communicate clearly, find the most effective path forward, and execute fast without over-complicating strategy.

Skills

Sales
Account Management
B2B Sales
IT Recruitment
IT Staffing
SaaS Sales
B2B Tech Sales
Consultative Selling
Pipeline Management
CRM
LinkedIn Sales Navigator
Gong
MEDDIC

Location

UK
London

Work Type

Hybrid remote policy - 3 days office / 2 days home-office

Experience Level

3-5+ years

Benefits

Opportunities for clear career progression, including stepping up into Global Account Management (GAM) roles or expanding ownership across broader international territories and MSA-level strategies.
Onboarding week in Paris.
30 days annual leave.
1 month paid sabbatical after 3 years.
Stock options.
Private health insurance.
Cycle to work scheme.
Season ticket loan.
Pension contributions.
Dog friendly office.
Free books for career development.

About the Company

Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies.
Founded in 2013, Malt is transforming how work gets done through its tech-powered, human-centered platform.
A diverse team of 600 Malters across 6 European countries.
A culture that champions equality (50% of our Comex are women) and inclusive growth.
Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI.
A mission to give everyone the freedom to work differently.

Equal Opportunity

Malt is committed to fostering an inclusive and diverse workplace.
We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability.
Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.