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About the Role
The Operations Associate helps keep CAIS running smoothly day to day by owning core operational workflows across the office, systems, and people operations. This role offers significant growth potential as operations scales alongside the organization. You're motivated by CAIS's AI safety mission and understand that enabling the team to do high-impact work is itself high-impact work.
Responsibilities
- Serve as a reliable first-line point of contact for staff questions and inbound, org-wide, operational requests so you can triage, route, and follow through to resolution.
- Monitor shared channels and inboxes used for operational requests; ensure requests are acknowledged, tracked, and closed out.
- Maintain internal documentation, reference guides, and tracking systems on behalf of the Ops team.
- Provide administrative and operational support to Ops leadership and other teams (Field Building, Research, Public Engagement) as needed.
- Proactively ideate, recommend and implement solutions across staffing, processes and tools to make the CAIS engine run smoother.
- Support onboarding and off-boarding logistics in coordination with the People Ops Manager by preparing materials and setting up accounts as needed, and serve as a friendly first point of contact for new joiners.
- Help coordinate team events, off-sites, and moments of recognition (birthdays, milestones, celebrations).
- Assist with policy rollout and day-to-day execution of people programs.
- Triage and fulfill access requests for approved tools in coordination with IT; maintain clean provisioning records.
- Assist with software and device onboarding/offboarding logistics.
- Help maintain the software/tools inventory and support periodic audits.
- Support day-to-day office needs such as restocking supplies, coordinating catering, setting up for all-hands and events.
- Liaise with facilities/office management on space requests and small improvement projects.
- Assist with visitor logistics and access coordination.
Requirements
- Proven ability to manage multiple workstreams and competing priorities without dropping the ball on details
- Clear, professional communicator who is comfortable fielding questions from staff, coordinating across teams, and maintaining internal documentation
- Comfortable delivering straightforward communications on behalf of the Ops team, including policy updates or process changes that require buy-in
- Comfortable learning and working across a range of tools (e.g. Google Workspace, Slack, Notion, or similar); picks up new software quickly
- Exercises good judgment and discretion when handling sensitive information (personnel matters, access lists, vendor relationships)
- Able to perform physical tasks associated with office support (lifting up to 30 lbs, catering coordination, event setup, etc.)
- Able to move at the pace of a fast-scaling, well-funded, early-stage company: fast decisions, frequent re-prioritization, and high ownership
- Genuine interest in AI safety and CAIS's mission
Skills
- Google Workspace
- Slack
- Notion
Location
- San Francisco, CA
Work Type
- On-site
- Full-time
Experience Level
- Experience in nonprofit operations or a technology-focused organization is a plus
- Startup experience at early stage (50-150 person) companies
Education Level
- Bachelor's degree or equivalent professional experience
Salary/Compensations
- $80,000 - $110,000 annually
Benefits
- Health insurance for you and your dependents
- 401K plan + 4% matching
- Unlimited PTO
- Lunch and dinner at the office
- Annual Professional Development Stipend
- Access to some of the top talent working on technical and conceptual research in AI safety
About the Company
- The Center for AI Safety (CAIS) is a leading research and advocacy organization focused on mitigating societal-scale risks from AI.
- Some of our past achievements include: releasing the most widely used measure of AI capabilities used by all major AI companies, running a large compute cluster to facilitate AI safety research which has been cited over 16,000 times, and publishing a global statement on AI Risk signed by Geoffrey Hinton, Yoshua Bengio and top AI CEOs.
Equal Opportunity
- The Center for AI Safety is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, medical condition, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
- In alignment with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
- If you require a reasonable accommodation during the application or interview process, please contact contact@safe.ai.
- We value diversity and encourage individuals from all backgrounds to apply.