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About the Role
As a Membership Sales Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, coachable, and eager to grow into a leadership position. We believe in career development, and top performers in this role will have the opportunity to advance into management as we continue to expand.
Responsibilities
- Drive membership sales by educating customers on the benefits of routine wellness care
- Build strong relationships with dog parents and provide outstanding customer service
- Promote and schedule first-time visits to introduce customers to our services
- Maintain a clean, organized, and professional front desk environment
- Ensure dog safety protocols are always followed to provide a stress-free experience for pets
Requirements
- A sales-driven mindset with a passion for helping customers make informed decisions
- Proactive and coachable, with a desire to learn and grow in a fast-paced environment
- Strong communication and people skills to engage with customers and build relationships
- A passion for dog wellness and safety
- Retail, hospitality, or membership-based sales experience is a plus
Skills
- Sales
- Customer Service
- Relationship Building
- Communication
- Organization
- Dog Safety Protocols
Work Type
- Flexible work from home options available
Salary/Compensations
- Competitive hourly pay plus commission and performance bonuses
Benefits
- Bonus based on performance
- Employee discounts
- Free uniforms
- Opportunity for advancement
About the Company
- Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives.
- Our North Star is to enrich the connection between people and their dogs.
- We offer membership-based wellness services that focus on a dog’s Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.), ensuring they stay clean and healthy.
- Above all, dog safety is our top priority, and we are committed to creating a safe, stress-free experience for every dog in our care.