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About the Role

The Workforce Transformation practice is seeking a Change & Engagement Lead to manage organizational readiness, stakeholder engagement, user adoption, and business change for a large-scale Oracle HCM transformation program. This senior role involves working with clients throughout the project lifecycle to ensure successful adoption of new processes and systems, supporting delivery, governance, communications, training, and go-live readiness. The role acts as the primary change partner for assigned organizations, guiding them through implementation and embedding of business and operational changes.

Responsibilities

Build strong relationships with senior business stakeholders and project teams.
Act as a key liaison between client organizations, programme teams, and delivery partners.
Facilitate workshops focused on change, readiness, adoption, benefits, and communications.
Support stakeholder governance forums, meetings, and decision-making activities.
Maintain RAID logs, action trackers, and project reporting.
Support organizations in managing project plans, resource planning, and governance activities.
Facilitate readiness reviews and governance checkpoints, identifying gaps and driving actions.
Prepare governance materials, stakeholder updates, and decision-support documentation.
Develop and deliver readiness assessments, change plans, and adoption strategies.
Support organizations in preparing for new ways of working and process changes.
Establish and mobilize business change networks and change champions.
Identify and manage organisational change impacts and adoption risks.
Facilitate business process re-engineering workshops to map current workflows and design future Oracle HCM processes.
Support business process readiness planning and the implementation of policy, process and operating model changes.
Develop process documentation, handbooks, and standard operating procedures.
Develop and deliver communications, training, and engagement activities to drive stakeholder readiness and user adoption.
Support benefits realisation by establishing baselines, tracking outcomes, and aligning activities with wider change and transformation plans.
Coordinate go-live readiness, deployment activities, and hypercare support.
Capture and share lessons learned, best practices, and knowledge assets.

Requirements

Proven experience leading business change and organisational readiness activities within large, complex transformation programmes in a consulting environment.
Experience working across multiple organisations, business units, or deployment waves with competing priorities and stakeholder demands.
Strong experience in implementing Oracle HCM, cloud HR, HRIS, or enterprise resource planning (ERP) systems.
Extensive experience partnering with Public Services organisations to provide consulting and advisory services.
Demonstrable ability to engage senior business stakeholders and translate programme requirements into practical, business-focused actions.
Experience facilitating workshops focused on change impacts, process redesign, organisational readiness, communications, training, and benefits realisation.
Experience managing governance artefacts, including delivery plans, progress reporting, RAID logs, readiness assessments, and decision-making materials.
Experience supporting go-live preparation, command centre activity, and post-deployment stabilisation.
Experience supporting workforce, HR, or people-function transformation programmes.

Skills

Change management methodologies
Organisational readiness approaches
Stakeholder engagement practices
Business process mapping
Future-state operating model design
Adoption planning
Developing concise, decision-focused materials
Facilitation
Communication
Influencing
Relationship management
Planning
Analytical skills
Problem-solving
Coordination capabilities
Collaboration

Location

London

Work Type

Full-time

Experience Level

Senior

Education Level

Degree-level qualification or equivalent relevant professional experience
Professional change management accreditation (e.g. APMG Change Management or Prosci) is desirable

Benefits

Industry-leading compensation and benefits
Top training and development opportunities

About the Company

Part of an entrepreneurial, high-growth environment with 300,000 employees.
Dynamic organization allowing work across functional business pillars.
The Workforce Transformation practice in Europe has over 150 specialists supporting large global companies and recognizable local brands in Human Capital Management (HCM) Transformation, Organizational Change, and Agile ways of working.
The HCM Team offers services enabling HR & HR Cloud Transformations through experience-driven HR Process Design, HR IT & Cloud Advisory, HR TOM & Service Delivery Design, and HR Transformation Program Management.
A globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology.
Works with market-leading brands across sectors.
Inclusive and entrepreneurial culture.
A mid-size consultancy within the scale of Infosys, providing global reach to partner with clients throughout their transformation journey.
Core values: IC-LIFE (Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence).
Recognized as one of the UK’s top firms by the Financial Times and Forbes.
Infosys is on Germany’s top employers list for 2023.
Named on Management Consulting Magazine's list of Best Firms to Work for.
Recognized by the Top Employers Institute for exceptional employee conditions across Europe for five consecutive years.

Equal Opportunity

Encourages applications even if not all requirements are met, seeking team members who strive to make an impact and are eager to learn.