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About the Role

The Facility Manager has overall responsibility for all aspects of facility management services and/or operations. This role is the primary point of contact for day-to-day operations, focusing on safety and reliability within the client environment. The manager will build and develop a team to achieve 100% availability of mission-critical infrastructure and drive continual improvements.

Responsibilities

Oversee all aspects of the client’s critical physical infrastructure.
Ensure all work performed within mission critical space is done to high quality and without impact to internal/external customers.
Management of the team that could include the Assistant Facility Manager, Workplace Experience positions, Coordinators, and technicians.
Develops, plans, and implements annual shutdown program for preventive maintenance activities.
Technical knowledge of critical electrical and mechanical systems with the ability to prioritize, assign, track, and trend equipment history.
Ensures projects are completed to the satisfaction of the client, successfully managing budgets/financials, schedules, key performance indicators, and contractual requirements.
Oversee the development and accuracy of site-level operating procedures and other documentation.
Supervise and escalate as needed ABM’s response to after-hours emergencies at assigned facilities.
Effectively and efficiently manage the operations budget and expenditures of assigned contracts.
Manage the complete physical assets pertaining to the Operation and Maintenance of the critical and non-critical infrastructure equipment and systems.
Resolve all electrical, mechanical, BAS, EPMS, BMS, and Fire Protection System issues in the client facilities while minimizing risk and business impact and communicate issues to management and customers in a timely manner.
Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing.
Manage oversight from preventive maintenance inspections and provide guidance on how to address issues.
Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials.
Ensure compliance of Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations.
Set, review, and approve employee work/PTO schedules; audit and process employee time and payroll.
Ensure that ABM training expectations are met and audit the process monthly.
Identify, vet, and approve all sub-contractors who will perform work on-site.
Develop PM contract scopes-of-work, ensure contract terms are fulfilled.

Requirements

Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years’ experience in mission critical operations environments, desired.
Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operational experience desired.
Experience utilizing a CMMS (Computerized Maintenance Management System).
Strong verbal and written communication skills to “C” level and below, including customers and vendors.
5+ years of experience in a management position with 5 or more direct reports.
Staff management experience, including disciplinary action, hiring, terminating, and performance appraisals.
Experience generating cost savings through multiple continuous improvement activities.
5+ years Electrical or Mechanical experience, desired.
Working knowledge of purchasing and/or utilizing and managing subcontracts and vendors.
Frequent prolonged sitting in an office environment.
Frequently required to turn head and torso, bend and flex arms, wrists, and fingers, reach with hands and arms, lift or move objects weighing 10 lbs. or more.
Position requires that employee have full use of eyes and ears and full power of speech.

Skills

Facility Management
Team Leadership
Safety Management
Reliability Engineering
Maintenance Management
Budget Management
Contract Management
Client Relations
Electrical Systems
Mechanical Systems
CMMS
Communication Skills
Staff Management
Continuous Improvement
Purchasing
Subcontract Management
Vendor Management

Location

Onsite

Work Type

Full-time

Experience Level

5-7+ years in mission critical operations
5+ years in a management position

Education Level

Bachelor’s Degree or equivalent experience
Technical school

Salary/Compensations

$110K/YR + DOE

Benefits

Comprehensive benefits package

About the Company

ABM is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions.
Over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient.
Serves market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution.
Over $8 billion in annual revenue with a blue-chip client base.
Delivers innovative technologies and sustainable solutions.
Committed to creating smarter, more connected spaces and investing in the future.

Equal Opportunity

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status.
ABM is committed to working with and providing reasonable accommodation to individuals with disabilities.
ABM participates in the U.S. Department of Homeland Security E-Verify program.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military.