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About the Role
We are seeking a commercial General Manager for Postmedia Place, responsible for elevating tenant experiences, maintaining property standards, and overseeing daily operations, finances, and preventive maintenance. This role involves leading a team, driving occupancy, managing vendor relationships, and safeguarding asset value for a vibrant community of over 500 professionals.
Responsibilities
- Maintain property standards across the building, managing tenant inquiries, resolving operational issues, and cultivating an exceptional tenant experience.
- Oversee daily property function, perform regular inspections of physical grounds and vacant units, execute preventive maintenance schedules (HVAC, elevators), identify deficiencies and manage emergency protocols.
- Prepare annual operating budgets, capital expenditure programs, manage variance reports, analyze monthly general ledgers, authorize purchase orders, and meet key performance indicators for occupancy and revenue.
- Stay on top of industry knowledge of market rents/lease rates, market conditions, competitor information and identify market risks, while working with brokers to best market the property.
- Direct, mentor, and evaluate site staff across administration and building operations, fostering collaboration, and managing performance.
- Lead the tendering process for vendor services, supervise contracted work for quality and cost-effectiveness, and ensure strict compliance with Health & Safety, WHMIS, AODA, and municipal bylaws.
Requirements
- 7+ years of property management experience with demonstrated success overseeing high-performing commercial assets, specifically across both retail and office portfolios.
- Experienced in annual budget development, financial reporting, variance analysis, and managing property operational costs.
- Strong working knowledge of local property standards, occupational health and safety, WHMIS, AODA, and the Privacy Act.
- Excellent communication and presentation skills with an ability to make sound decisions, manage priorities under tight deadlines, and resolve complex challenges.
Skills
- Property management systems (Yardi)
- Microsoft Office applications
Location
- Postmedia Place
Work Type
- Full-time
Experience Level
- 7+ years
Salary/Compensations
- $125,000 – $150,000 CAD annually, plus discretionary bonus eligibility
Benefits
- Core Benefits
- Variable Bonus Incentive Program
- Extended Health Coverage
- Maternity Leave Top-Up
- Employee Assistance Program (EAP)
- Paid Time Off
- Education Reimbursement
- Individual Development Program
- Continuous Improvement Initiatives
- Service Awards
- Rewards Platform
- Employee Referral Program
- Performance Feedback and Reviews
- Birthday Day Off
- Company Social Events
- Gym Membership Discount
- Collaborative Workspace
- Flexible Work Environment
About the Company
- Shiplake Properties Ltd. is a third-generation family-owned business, constructing urban residences for nearly 80 years.
- We own and manage a variety of communities tailored to different lifestyle needs.
- With a focus on innovation, service, and community, we pride ourselves on fostering supportive and dynamic workplaces where employees can grow and thrive.
- While the core business is in residential living, this commercial property is shared ownership, managed by Shiplake Properties.
- Shiplake Properties is proud to be Certified™ by Great Place To Work®.
- We are a company that empowers our team members to make a difference through our core values: customer obsession, innovation, operational excellence, and a commitment to long-term thinking.
Equal Opportunity
- We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices.
- We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work.
- We welcome applications from a wide range of qualified candidates, including people with disabilities.
- If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated.