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About the Role
The Fifth Avenue Hotel, an award-winning luxury destination, is seeking a Director of Sales to provide strategic leadership and operational oversight to maximize revenue and elevate sales operations across all business segments. This role involves developing high-value accounts through relationships in luxury travel, fashion, entertainment, and production, requiring a visionary leader with commercial acumen and a passion for luxury client relationships and guest experiences.
Responsibilities
- Develop and execute long-term sales strategies across transient, corporate, group, leisure, and luxury travel agency channels.
- Direct and oversee all sales operations to ensure an uncompromising, five-star standard of hospitality.
- Leverage market intelligence, competitor positioning, and industry trends to promote the hotel’s offerings.
- Work closely with Revenue Management to ensure rate integrity, inventory optimization, and market positioning.
- Champion the hotel’s artistic identity and design narrative in sales proposals and client interactions.
- Architect strategic luxury partnerships and brand activations.
- Build and nurture relationships with leading global travel networks, key decision-makers, and high-net-worth clients.
- Attend major luxury travel events, tradeshows, and road shows.
- Partner with the Guest Experience team to curate bespoke VIP itineraries and client experiences.
- Lead, mentor, and inspire the sales team, fostering a high-performance culture.
- Work seamlessly with Revenue Management, Marketing, Food & Beverage, and Hotel Operations.
- Manage departmental budgets, quarterly forecasts, and sales pipeline targets.
- Track, analyze, and communicate client feedback and sales metrics.
- Uphold rigorous safety, data security, and confidentiality protocols.
Requirements
- Bachelor’s degree in Hospitality Management, Business, or equivalent experience preferred.
- Significant sales experience within luxury, boutique, or five-star hospitality settings.
- Exceptional strategic planning, analytical, and communication abilities.
- Proven ability to multi-task and lead, develop, and inspire a team in a fast-paced, high-pressure environment.
- A keen eye for design, art, and the 'intentional details' that define modern luxury travel.
- Flexible schedule, including travel, evenings, weekends, and holidays as needed.
- Physically active role requiring standing, walking, and the ability to conduct extensive site inspections.
Skills
- Sales strategy
- Revenue maximization
- Account management
- Relationship building
- Luxury market knowledge
- Brand alignment
- Guest experience
- Team leadership
- Budget management
- Forecasting
- Data analysis
- Safety protocols
- Data security
- Confidentiality
Location
- New York, NY
Work Type
- Full-time
Experience Level
- Director
Education Level
- Bachelor's degree
Salary/Compensations
- USD $175,000.00/Yr.
About the Company
- The Fifth Avenue Hotel is an award-winning luxury destination in the heart of Manhattan, featuring 149 guest rooms, private event spaces, and vibrant public areas. It is known for personal service, extraordinary design, distinctive cuisine, compelling art, and immersive cultural experiences, aiming to create unique guest journeys.
- The Fifth Avenue Hotel is more than a workplace—it’s a destination where creativity, culture, and hospitality meet.