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About the Role
As a Support Associate on Fidelity Capital Market’s Fixed Income Sales team, you will support Custody and Clearing clients’ use of Bond Beacon, an award-winning proprietary Fixed Income trading platform. You will act as a Bond Beacon subject matter expert, resolving trade issues and identifying areas for improvement.
Responsibilities
- Advocate for FCM clients in conjunction with Bond Beacon Product and Technology teams to identify and develop improvements to the trading platform.
- Act as FCM customer’s main point of contact for facilitating cancels, corrections, trade breaks and order status with Bond Beacon contra parties.
- Source street inventory based on client need and execute fixed income trades on their behalf, assuring that appropriate compliance checks and reporting configuration aligns with client’s needs.
- Familiarize clients with the features, functions, and trading capabilities of Bond Beacon.
Requirements
- Bachelor's Degree required.
- Series 7 and 63 preferred (if not currently registered, such exams must be successfully passed within six months of hire).
- 3-5 years of brokerage industry experience, preferably in Fixed Income trading or back-office operations.
- Demonstrated ability to multi-task and assist multiple distribution channels in a fast-paced trading floor environment.
- Capacity for effective client communication - phone and electronic.
- Proactive and analytical mindset, working collaboratively with sales team and clients.
- Comfort and proficiency with technology.
- Fidelity will not provide sponsorship for this position.
- Fidelity’s business is governed by various laws and regulations that may restrict hiring individuals with certain Criminal Histories.
Skills
- Fixed Income trading
- Back-office operations
- Client communication
- Technology proficiency
Location
- Onsite
Work Type
- Full-time
Experience Level
- 3-5 years
Education Level
- Bachelor's Degree
Salary/Compensations
- $80,000-$153,000 per year
Benefits
- Comprehensive health care coverage
- Emotional well-being support
- Market-leading retirement
- Generous paid time off
- Parental leave
- Charitable giving employee match program
- Educational assistance including student loan repayment, tuition reimbursement, and learning resources
About the Company
- Bond Beacon is Fidelity’s award-winning proprietary Fixed Income trading platform.
- The Bond Beacon Client Support group collaborates with the Beacon Product team, FCM Trading & Operations & ECN counterparties to support client use of the Bond Beacon platform, providing trading and organizational support in a fast-paced team-oriented environment.
- Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles.
Equal Opportunity
- Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.