Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Senior Claims Adjuster - Transactional Liability & Financial Lines role.
Rezi rewrites your resume against Chaucer Group's job description. Free.
Tailor your resume to this Senior Claims Adjuster - Transactional Liability & Financial Lines role.
Rezi rewrites your resume against Chaucer Group's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior Claims Adjuster - Transactional Liability & Financial Lines posting at Chaucer Group — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior Claims Adjuster - Transactional Liability & Financial Lines posting at Chaucer Group — free, in seconds.
About the Role
The Senior Claims Adjuster manages a portfolio of transactional liability and financial lines claims, from notification to settlement. This role supports the Head of Third Party Claims and the wider claims team in delivering Chaucer’s claims proposition to stakeholders, including policyholders, brokers, and underwriters.
Responsibilities
- Manage transactional liability claims including warranty & indemnity, contingent liability and title from first advice through to closure.
- Determine coverage, set reserves, and manage settlement for claims.
- Liaise with co-insurers on large or contentious claims, including issuing market circulars.
- Assign, manage, and control relevant service providers throughout the life of a claim.
- Maintain electronic claims records to accurately reflect the current position.
- Attend and arrange market, broker, and client meetings.
- Advise the claims manager and class underwriters of material claims and keep them appraised of developments.
- Communicate with management and key internal departments regarding claims trends and issues.
- Liaise with the Reinsurance department for notifications and updates to reinsurers.
- Consult with class underwriters for clarification of underwriting intent.
- Escalate requests for ex-gratia / commercial settlements and disputed coverage to the line manager.
- Build and maintain relationships with brokers, adjusters, agents, cover holders, DCAs, and other service providers.
- Exercise knowledge of the laws of tort and contract and stay updated on relevant statutory and case developments.
- Stay abreast of technical developments within the International Casualty business area.
- Provide guidance to customers on how to make and/or progress a claim.
- Supply appropriate information to customers on any claim being handled.
- Achieve prompt agreement on settlement terms and pay valid claims in a timely manner.
- Ensure customer complaints are promptly identified, recorded, and referred.
- Ensure the principles of Treating Customers Fairly are upheld by agents and service providers.
- Maintain compliance with regulatory training requirements.
- Ensure compliance with regulatory bodies such as Lloyd’s and the FC.
Requirements
- Extensive experience handling financial lines claims for a London market insurer or a London insurance market law firm.
- Experience handling W&I and Contingent Liability claims for a London market insurer or a London insurance market law firm.
- Experience with handling Title claims.
Skills
- Self-motivated and proactive
- Able to work autonomously
- Sound judgement
- Ability to deliver results
- Effective collaboration
- Professionalism, integrity, and credibility
- Very good interpersonal skills
- Excellent organisational and time management skills
- Good communication skills
- Flexible and diplomatic approach
- Investigative and enquiring mind
Location
- London
Work Type
- Flexible working arrangements
Experience Level
- Senior
Education Level
- ACII qualification (preferred)
About the Company
- Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market.
- We help protect industries around the world from the risks they face.
- Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
- Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore.
Equal Opportunity
- Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).
- A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture.
- We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit.
- We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.