Access Service Representative – Radiology – Full Time
NewYork-Presbyterian Hospital · NY, US
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About the Role
In this role, you will be responsible for setting the stage for the patient experience by professionally and efficiently providing patients and visitors with unparalleled customer service. You will maintain a smooth workflow within the assigned department registration areas, overseeing the registration process to ensure patients are registered courteously, confidentially, efficiently, and accurately. You will interview patients or representatives for financial and demographic data and accurately input information into the Hospital’s ADT/EHR computer systems. You will also perform pre-registration and registration functions, including insurance verification and authorization.
Responsibilities
- Maintain a smooth workflow within the assigned department registration areas.
- Oversee the registration process to ensure patients are registered courteously, confidentially, efficiently, and accurately.
- Interview patient or representatives for financial and demographic data.
- Accurately input information into the Hospital’s ADT/EHR computer systems.
- Perform pre-registration and registration functions.
- Perform insurance verification and authorization.
Requirements
- High school diploma/GED
- Minimum of 1 year of registrar related experience
- Basic computer literacy
- Knowledge of Microsoft Office applications
- Knowledge of Electronic Medical Records systems
- Superior customer service and communication skills
- Ability to work independently
- Ability to stand, walk, sit, push/pull 10+ lbs., reach, talk, and hear
- Must live within a commutable distance to NYP
Skills
- Medical Terminology
- Customer Service
- Communication Skills
- Computer Literacy
- Microsoft Office Applications
- Electronic Medical Records Systems
Location
- Brooklyn, New York
Work Type
- Full-Time
- On-site
Experience Level
- 1+ years of registrar related experience
- Experience in a complex clinic setting and/or Patient Access Department
Education Level
- High school diploma/GED
Salary/Compensations
- $27.18-$29.17/Hourly
Benefits
- Comprehensive and competitive benefits
About the Company
- Join a healthcare system where employee engagement is at an all-time high.
- We foster a culture of respect, belonging, and inclusion.
- NewYork-Presbyterian Hospital is an equal opportunity employer.
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Equal Opportunity
- NewYork-Presbyterian Hospital is an equal opportunity employer.