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About the Role

We are hiring an IT Systems Administrator to own day-to-day IT for our New York office. You will be the only IT person on-site, acting as the face of IT for everyone in the office, while being part of a global IT team reporting to IT leadership in Boston.

Responsibilities

Administer Google Workspace end-to-end, including Gmail, Drive, Calendar, Groups, and Meet, plus core business/SaaS apps for the NY office.
Manage user provisioning, access controls, and security settings, coordinating with the global team on tenant-level configuration.
Utilize Google Vault, Security Investigation Tool, and Alert Center for audits, security investigations, and eDiscovery.
Oversee local access management, including MFA enforcement, user access reviews, device compliance, and least-privilege access.
Provision, troubleshoot, and repair macOS/Windows laptops, mobile devices, and peripherals.
Manage macOS in Jamf, including enrollment, configuration profiles, software deployment, and compliance policies.
Execute employee lifecycle processes (onboarding, offboarding, role changes), including device preparation and account setup.
Maintain accurate asset records for all IT equipment.
Maintain office network infrastructure (LAN/Wi-Fi, IP addressing, DNS/DHCP) and coordinate with ISPs and network vendors.
Set up and maintain Zoom Rooms/AV and conference rooms, ensuring reliable daily operation.
Resolve printer connectivity and hardware issues.
Support desk setups, office moves, and new-space buildouts with the Workplace team.
Track and resolve Jira tickets, maintaining consistent prioritization, response times, and communication.
Identify and resolve recurring ticket issues through automation or root cause fixes.
Write and maintain SOPs and knowledge base documentation for employee self-service and global team coverage.
Partner with global IT, stakeholders, and vendors on escalations and process improvement.

Requirements

4+ years in IT support, IT operations, systems administration, or SaaS administration.
Hands-on experience administering Google Workspace in a business environment.
Experience supporting both macOS and Windows.
Experience with Jamf or another MDM platform.
Working knowledge of networking fundamentals: LAN/Wi-Fi, DNS, DHCP, and IP addressing.
Experience with a ticketing system such as Jira.
Understanding of user access management, including account lifecycle and access review processes.
Strong communication and customer service skills.
Comfortable as the sole on-site technical resource, prioritizing tasks and escalating issues appropriately.

Skills

Google Workspace administration
Jamf
macOS
Windows
Networking fundamentals
Jira
User access management
Customer service
Okta (SSO, MFA, provisioning, lifecycle management, access policies)
Apple Business Manager
Advanced Google Workspace features (Context-Aware Access, DLP, OAuth app control)
Scripting and automation (Google Apps Script, Bash, Python)
Security and compliance frameworks (SOC 2, ISO 27001, PCI DSS)

Location

New York

Work Type

On-site

Experience Level

4+ years

Education Level

Degree in IT, Computer Science, or Information Systems is welcome; equivalent hands-on experience counts equally.

Salary/Compensations

$100,000 - $120,000

Benefits

Background Checks

About the Company

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit.
We’ve built a company and a culture around a resolute belief in the promise and power of diversity.
We value independent and critical thinking.
We believe diversity is a competitive advantage.
We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.
We believe compassion is a strength.
We care about our customers and look to build long-term relationships with them.
We believe simplicity is a key feature.
We work hard to make our forms and processes as painless and intuitive as possible.
We believe honesty and transparency are non negotiable.
We incorporate these traits in all of our interactions.
We believe financial opportunity belongs to everyone.
We work every day to improve lives by extending this opportunity.

Equal Opportunity

Any evaluation of the background check will be subject to an individualized assessment, taking into account the applicant’s or employee’s specific record and the responsibilities and requirements of the particular role.