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About the Role
Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place. This role is responsible for working at our Central Park West location in New York, NY to enable the successful relocation of families to permanent housing.
Responsibilities
- Utilize the Department of Homeless Services (DHS) Client Assistance and Re-housing Enterprise System (CARES) to complete family’s intake assessments, service plans/independent living plans, housing plans, next step conferences/transfers, incident reports, and progress notes.
- Utilize the DHS Client Assistance and Re-housing Enterprise System (CARES) to review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, and Department of Homeless Services.
- Ensure all information is updated in the DHS Client Assistance and Re-housing Enterprise System (CARES) and documented in a timely fashion as required by DHS.
- Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements, and services, enhancing their transition to permanent housing while minimizing homelessness duration.
- Coordinate services to stabilize the family unit, address substance abuse issues, or improve housekeeping, parenting, and financial management skills to achieve permanent housing.
- Assess and identify client needs, formulate appropriate service plans, monitor and document progress, and document all significant interactions to ensure effective service delivery and compliance with regulations.
- Develop and maintain appropriate helping relationships with clients to assist them in maximizing their residency and facilitating their involvement in achieving service goals.
- Provide individual counseling and crisis intervention services to families to stabilize and minimize the negative impact of displacement.
- Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources.
- Facilitate groups to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing.
- Coordinate client services provided by other social services staff to ensure timely and appropriate services and compliance with regulations.
- Facilitate effective communication among staff, ensuring timely and accurate transfer of relevant information to administrative staff.
- Perform other duties and special projects as assigned, including serving on-call for a one-week period each quarter.
- Assist in transferring clients in and out of the program when required.
Requirements
- At least one (1) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required.
- Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and/or family dynamics treatment experience is required.
- May be required to work long hours and a varied schedule.
- Traveling throughout various locations in the New York City area.
- Lifting and moving objects weighing up to 30 pounds several times a week.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills
- Excellent written and verbal communication skills
Location
- Central Park West, New York, NY
Work Type
- Full-time
Experience Level
- 1 year of experience
Education Level
- Associate's degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services required
- Bachelor’s degree preferred
About the Company
- Children’s Rescue Fund is an Equal Opportunity Employer.
Equal Opportunity
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.