Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this New Business Specialist role.
Rezi rewrites your resume against Citizens, Inc.'s job description. Free.
Tailor your resume to this New Business Specialist role.
Rezi rewrites your resume against Citizens, Inc.'s job description. Free.
Don't guess if your resume is good enough.
See how it scores against the New Business Specialist posting at Citizens, Inc. — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the New Business Specialist posting at Citizens, Inc. — free, in seconds.
About the Role
This is an administrative position requiring high attention to detail in a production environment. The role involves entering at least 50 applications per day with minimal errors (3% or less). The New Business Specialist I will be cross-trained in application entry, requesting/receiving underwriting requirements, managing departmental email, handling phone calls, and policy building. The majority of communication is conducted in Spanish.
Responsibilities
- Key, review, and prepare New Business applications
- Process 50 or more applications per day with a 3% or less error rate
- Perform daily building and mailing of all policies issued in prior daily cycle
- Maintain an excellent attendance record
- Manage departmental email inbox
- Communicate additional underwriting requirements to Independent Consultants (both written and verbal)
- Work closely with Underwriters, other specialists, and Marketing Team
- Review internal processes, procedures, and policies to provide recommendations for improvement
- Continue education in insurance professionalism
- Measure and report the Key Performance Indicators relevant to this position
Requirements
- High School diploma or equivalent
- One year of experience in a high-volume data processing role
- Bilingual in Spanish and the ability to communicate in English/Spanish (both written and verbal) in a polished, precise but friendly manner.
- Skill in high volume data processing with minimal errors
- Ability to work in multiple systems and applications.
- Ability to establish rapport and build relationships in a professional manner.
- Ability to clearly and effectively communicate and escalate issues to management.
- Ability to develop and maintain positive working relationships with internal/external stakeholders.
- Ability to operate in a fast-paced environment shaped by constant change and innovation.
- Proficient with SharePoint and Microsoft Office products, including Word, Excel, and PowerPoint.
Skills
- Data processing
- Microsoft Office Suite (Word, Excel, PowerPoint)
- SharePoint
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or equivalent
Benefits
- Medical
- Dental
- Vision
- Short-term disability
- Long-term disability
- AD&D
- Group term life insurance
- Matching 401k
- Virtual Visits
- Employee Assistance Program
- Paid Time Off
- Holidays
About the Company
- Committed to providing life insurance solutions since 1969 in the United States and globally since 1975.
- A publicly traded company (NYSE: CIA) that has maintained a listing on the New York Stock Exchange since 2002.
- Operating through insurance subsidiaries, strategically offering traditional insurance products in niche markets to capitalize on competitive advantages.
- Has a dedicated team of employees located in Austin, Louisiana and a global network of agents, with reach extending to Latin America, Central America, and Asia.
- Offers an exceptional work environment with an open-plan workspace, panoramic views, multiple conference rooms, complimentary coffee, a large break area, nearby scenic trails, an onsite gym, Lunch Drop service, an onsite bank, free covered parking with EV charging stations, and various monthly employee events.
- Prioritizes strong employee involvement to foster a dynamic workplace culture.
- Believes in fostering a culture of camaraderie, where ideas are valued, and collaborative efforts drive innovation.
- Committed to rewarding work beyond professional growth, recognizing individual contributions and achievements.
- Takes a complete approach to employee well-being.
- Believes employees and customers are at the heart of everything they do.
- Strives to create an environment where employees are equipped and challenged to reach their full potential.
Equal Opportunity
- Citizens is an equal opportunity employer.
- We do not discriminate on the basis of race, color, religion, sex, gender identity, national origin, age, disability, or veteran status.
- We are committed to fostering a diverse and inclusive workplace where every individual is valued, and all qualified applicants are encouraged to apply.