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About the Role

This position oversees the engineering department, ensuring the preventive maintenance of mechanical, plumbing, refrigeration, and life safety systems to provide a safe and comfortable environment. The Senior Manager, Engineering will be a key management contact during events, directing union staff during emergencies and critical situations, and will schedule and oversee project and emergency work within the department, which operates 24/7 across three shifts.

Responsibilities

Manage the implementation and ongoing administration of the preventive maintenance system (CAFM).
Maintain equipment records, spare parts inventories, maintenance procedures, shop drawings, O&M manuals, and related documentation.
Supervise, coach, and develop Engineering team members at Madison Square Garden and the Beacon Theatre.
Support hiring, onboarding, training, and performance management while ensuring compliance with departmental policies, work rules, and applicable labor agreements.
Maintain a safe, clean, and comfortable environment by ensuring the reliable operation of building systems and responding promptly to operational needs.
Ensure day-to-day compliance with applicable city, state, federal, fire, building, and safety codes, regulations, and company policies.
Oversee union staff to ensure proper maintenance of all mechanical systems and planning for preventative maintenance and repairs for HVAC Systems, plumbing, refrigeration, building mechanical systems, and fire protection/fire safety systems.
Coordinate and deliver training to Engineering staff on the safe and effective operation, maintenance, and troubleshooting of facility equipment and systems.
Oversee the operation, maintenance, and repair of water supply and waste systems.
Manage the operation, inspection, testing, and maintenance of fire life safety systems.
Help plan and coordinate the maintenance of the hockey ice plant and all associated equipment and systems.
Oversee the operation and maintenance of heating, ventilation, and air conditioning (HVAC) systems.
Partner with leadership and Capital Projects team to support facility infrastructure projects by providing operational expertise, coordinating departmental resources, and ensuring successful implementation.
Manage the maintenance and repair of food and beverage refrigeration equipment.
Oversee the maintenance and reliability of supplemental HVAC systems supporting critical IT and telecommunications rooms.
Provide exceptional experiences for guests, partners, and team members by adhering to appearance and presentation guidelines while on-site.

Requirements

7-10 years of experience as a building manager or engineer with operation and maintenance of large complex facility or arena/entertainment/theatrical building required.
Must have a strong technical background.
Familiarity with NYC Building and Fire codes.
Ability to directly manage a staff of union mechanics and operating engineers.
Must hold a valid NYC Refrigeration Operators Certificate or qualification to obtain within year 1.
Must hold a valid NYC Fire Safety Directors Certificate or obtain within one year of employment.
Must hold a valid NYC Sprinkler/Standpipe Certificate or qualification to obtain within year 1.
Ability to read technical drawings.
Should hold OSHA & Hazmat Certifications.
Familiarity with operation & Maintenance of all ice making equipment (Zamboni, chillers, ice edger).
Lifting 25 lbs., standing for long periods and walking long distances.
Ability to work a flexible schedule including nights, weekends, holiday, and split days off.
Willing to travel to other venues as needed.

Skills

Preventive maintenance system (CAFM)
HVAC Systems (chillers, cooling towers, heat exchangers, pumps, variable frequency drives, water treatment systems, controls & automation)
Plumbing
Refrigeration
Building mechanical systems
Fire protection/fire safety systems (smoke control, pressurization & purge systems)
Water supply and waste systems (domestic hot and cold water, chilled water, heating water, condenser water, brine systems)
Fire life safety systems (fire alarm systems, fire pumps, sprinklers, standpipes, kitchen hood suppression systems, smoke control systems, purge fans, dampers)
Hockey ice plant maintenance
Heating, ventilation, and air conditioning (HVAC) systems (steam supply, hot water systems, packaged air conditioning units, cooling towers)
Food and beverage refrigeration equipment
Supplemental HVAC systems for IT and telecommunications rooms

Location

New York

Work Type

Full-time

Experience Level

Senior Manager

Education Level

Engineering degree is strongly preferred

Salary/Compensations

$96,000—$155,000 USD

Benefits

Robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers.
Growth and longevity for employees are top priorities.

About the Company

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences.
The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.
In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years.
More information is available at www.msgentertainment.com.

Equal Opportunity

We value diversity and are looking for extraordinary employees of all backgrounds!
MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status.
MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.