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About the Role
As an eBilling Analyst in the London office, you will be an integral part of the Firm’s eBilling and Billing teams. You will analyze, coordinate, and resolve eBilling issues, ensuring effective communication with all involved parties. This role requires a strong understanding of the eBilling process and collaboration across global teams.
Responsibilities
- Communicate with client contacts, billing team, and billing partners to coordinate all aspects of the eBilling process.
- Proactively manage the client list to ensure timely issue resolution, following up internally and externally.
- Submit newly identified timekeeper rates to clients monthly/ad-hoc, tracking and following up as needed.
- Work with client contacts to set up new matters for eBilling, tracking and following up as needed.
- Assist the billing team with invoice submissions via BillBlast, reviewing for compliance with client requirements.
- Submit invoices, manage inventory, and map client and matter specifications within BillBlast.
- Distribute client accrual requests to the billing team and coordinate submission of estimates.
- Distribute adjustment/rejection notifications to the billing team and coordinate resubmissions.
- Navigate and understand the functionality and submission requirements for major eBilling sites (LegalTracker, CounselLink, TyMetrix360, Collaborati, Passport, CounselGO, BillingPoint, Corridor).
- Implement an efficient organizational system to track and follow up with clients and firm contacts to resolve ongoing issues.
- Communicate regularly with supervisors and provide timely updates to management regarding eBilling issues.
- Collaborate with other eBilling team members to address requests in the eBilling inbox.
- Utilize Excel functions to pull reports, create spreadsheets, and manipulate LEDES files.
- Manipulate LEDES files (LEDES1998, LEDES98BI, LEDES98BI V2, XML) and troubleshoot technical submission issues.
Requirements
- Ability to effectively communicate with all levels of personnel.
- Ability to work collaboratively across offices and time zones.
- Excellent attention to detail.
- Ability to work well under pressure.
- Outstanding written and verbal communication skills.
- Excellent organizational skills.
- Ability to manage competing requests and prioritize according to firm and client deadlines.
- Ability to manage an increased workload and coordinate with team members during year-end (September-December).
Skills
- eBilling
- MS Office Suite
- Excel functions
- LEDES file manipulation
- eBillingHub
- BillBlast
- Aderant billing software
Location
- London
Work Type
- Full-time
Experience Level
- Minimum of two years of legal e-billing experience
Education Level
- University degree is preferred
About the Company
- Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.
- Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes.
- The firm’s work is distinguished by a unique combination of precision and vision.
Equal Opportunity
- Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.
- Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities.
- We strive to ensure an inclusive and accessible hiring experience.
- The Firm will provide reasonable accommodations to qualified individuals with disabilities to enable participation in the application and recruitment process, unless doing so would impose an undue hardship, in accordance with applicable laws and regulations.