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About the Role
A Teller provides superior customer service and a positive banking experience by processing transactions, including cashing checks, receiving deposits and withdrawals, making transfers, and balancing their cash drawer.
Responsibilities
- Operate and maintain a cash drawer including posting deposits, withdrawals, transfers, loan payments and cashing checks.
- Maintain accurate details of each transaction.
- Prepare daily general ledger entries.
- Perform vault functions, as necessary.
- Assist with daily balancing of coin machine.
- Assist customers/potential customers with account or product inquiries.
- Balance teller drawer, verify accuracy of posted transactions.
- Promote the bank’s products and services; consistently cross-sell bank products at every opportunity.
- Make a concentrated effort to solve customer problems.
- Promote and maintain positive relations with all contacts, customers and potential customers.
- Support and promote the Bank vision, mission and core values, organizational structure and policies and procedures.
- Comply with federal and state regulations as well as all established Bank policies and procedures.
- Other duties as assigned.
Requirements
- Must have excellent analysis, observation and decision-making skills.
- Individual should be able to work under high pressure situations and a stressful atmosphere and then should remain composed.
- Must be able to work flexible hours as scheduled Monday through Saturday.
- Must be able to be physically present in the Bank to perform job duties.
- Position can be mentally and physically stressful, requires standing for most of the work day, and requires lifting, carrying, or moving heavy boxes or bags of currency and coin weighing up to 25 pounds.
Skills
- Typing
- PC proficiency
- 10-key calculator operation
- Ability to handle large quantities of currency
- Good problem-solving skills
- Solid decision making
- Effective communication
- Prioritization
- Organization of work activities
- Mental concentration
- Customer relations
- Interpersonal skills
Location
- Onsite
Work Type
- Full-time
Experience Level
- 6 months prior experience in the retail industry
- 6 months of cash handling experience
Education Level
- High School Diploma or G.E.D.
About the Company
- Texas Regional Bank is an Equal Opportunity Employer.
Equal Opportunity
- Texas Regional Bank is an Equal Opportunity Employer.