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About the Role
This is a hands-on investment operations role responsible for the accurate and timely execution and contracting of Collective Investment Scheme trades across investment platforms and for Custody Solutions clients. You will work closely with fund providers, transfer agents, custodians, and internal teams to ensure trades are placed, contracted, and settled correctly, while investigating exceptions and resolving queries.
Responsibilities
- Monitor STP dealing channels and manage trades requiring manual placement or exception handling.
- Ensure fund trades are placed accurately and within relevant fund cut-off times and service levels.
- Complete trade contracting accurately and within agreed SLAs.
- Investigate and resolve dealing and operational queries, taking ownership through to resolution.
- Work with external counterparties including fund providers, authorised corporate directors, transfer agents, Clearstream, Aegon, EMX and Calastone.
- Process FX transactions to support currency fund trading and internal trade requirements.
- Work closely with the Platform Investments team to ensure funds are set up correctly, with accurate pricing and static data.
- Support the Market Settlements team with the timely settlement of fund orders.
- Monitor daily reconciliations, investigate breaks and ensure these are resolved within agreed timescales.
- Process trade amendments accurately and promptly.
- Process Private Placing trades in line with relevant procedures and regulatory requirements.
- Support system testing, process improvements and operational change across the team.
- Provide cover across the wider team where required to maintain service levels.
- Deliver a consistently high standard of service to internal and external customers.
Requirements
- At least one year’s experience within a front-office, middle-office or similar investment operations environment.
- Experience of processing or dealing in Collective Investment Schemes.
- A good working knowledge of collective investments and the associated trade lifecycle.
- Experience of working to fund cut-off times, operational deadlines and service levels.
- Strong numerical skills and excellent attention to detail.
- Confidence investigating discrepancies and resolving operational issues.
- Good Excel skills, with the ability to analyse and interpret operational data.
- Strong written and verbal communication skills.
- The ability to manage competing priorities while maintaining accuracy.
- Experience working with custody clients, fund providers, transfer agents or dealing counterparties would be advantageous.
- Exposure to STP dealing, trade contracting, reconciliations, exception management or systems testing would be advantageous.
Skills
- Collective Investment Schemes
- Investment Operations
- STP dealing
- Trade contracting
- Reconciliations
- Exception management
- Systems testing
- Excel
Location
- London
Work Type
- Hybrid working
- Full-time
Experience Level
- At least one year’s experience
Salary/Compensations
- GBP 34000 - GBP 40000 - yearly
Benefits
- 25 days holiday, increasing with service
- Buy/sell holiday scheme
- Bank holidays
- 6% Pension with matched contributions
- Discretionary bonus scheme
- Share schemes (including free shares and BAYE)
- Health Cash Plan
- Discounted private healthcare
- Free onsite gym
- Enhanced family leave (subject to qualifying criteria)
- Travel loan schemes
- Bike loan schemes
- Employee Assistance Programme
- Regular social events including summer and Christmas parties
- Learning and development opportunities tailored to you
- Casual dress code
- Friendly, supportive team environment
- Very competitive benefits
About the Company
- AJ Bell believes investing should feel good, offering easy-to-use solutions for ISAs, pensions, and dealing accounts for a wide range of individuals.
- It is one of the UK's fastest-growing investment platform businesses, trusted by financial advisers and first-time investors.
- Over 762,000 customers trust AJ Bell to manage more than £121.5 billion of assets.
- The company aims to make investing simpler and more accessible, helping more people control their financial futures.
- AJ Bell has been recognised as one of the UK's Best 100 Companies to Work For for six consecutive years and a Great Place to Work® in 2025 and 2026, reflecting its supportive and collaborative culture.
Equal Opportunity
- We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work.
- We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.