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About the Role

VISU CDOs mobilize partners and resources to coordinate response, recovery, and prevention efforts following violent incidents for impacted communities. They work with community partners to design and support local violence prevention efforts targeted to specific neighborhoods and equity deserving populations. VISU CDOs bridge community, City systems, and institutional partners by informing decisions with local insight, translating policy into practice, and ensuring interventions reflect current and emerging community needs.

Responsibilities

Coordinate immediate and ongoing support for impacted communities following violent incidents.
Conduct community-level risk and impact assessments to inform response, recovery supports, safety planning, and resource allocation.
Develop and implement strategies and practical tools to improve how services are delivered.
Manage and support initiatives that build capacity and engage individuals impacted by violence, priority populations, place-based communities, and partner organizations.
Build and manage multi-sector partnerships with government partners, community organizations, resident leaders, and individuals with lived experience.
Analyze emerging community safety issues and trends, synthesize insights, and provide strategic advice to inform decision-making.
Oversee contracts and funding relationships for programs and activities led by service providers and residents.
Maintain accurate, up-to-date records and databases to support coordination, reporting, and accountability.
Perform other related duties as assigned.

Requirements

Post-secondary education in a relevant field (e.g., Sociology, Criminology, Criminal Justice, Social Work, Community Health Promotion, Public Health, Public Policy) or an equivalent combination of education, professional, and/or lived experience.
Considerable experience supporting individuals and communities affected by violence, with expertise in trauma-informed, culturally responsive services such as crisis response, safety planning, impact assessments, and victim support.
Considerable knowledge of safety and well-being in complex urban environments, with a focus on risk assessment and community-based solutions.
Considerable experience establishing and managing programs and partnerships with community organizations, residents, government, and elected officials to address violence, trauma, and/or social inequities.
Considerable experience facilitating and communicating effectively at a management level, both verbally and in writing for diverse audiences.
Must possess of a valid Ontario “G” Class Driver’s License and access to a personal vehicle.
Ability to work flexible hours as required by divisional needs, including overtime, shift work, evenings, weekends, and travel to community sites.
Commitment to uphold Toronto Public Service values, including equity, diversity, and respectful workplaces.

Skills

Trauma-informed services
Culturally responsive services
Crisis response
Safety planning
Impact assessments
Victim support
Risk assessment
Community-based solutions
Facilitation
Effective communication

Location

1530 Markham Road, Scarborough ON M1B 3G4

Work Type

Permanent Full-Time
Temporary Full-Time

Experience Level

Considerable experience

Education Level

Post-secondary education in a relevant field or equivalent combination of education, professional, and/or lived experience

Salary/Compensations

$89,337.00 - $132,880.00

Benefits

Additional hours as assigned to support 7-day service delivery model

About the Company

The Social Development Division drives transformative changes to achieve stronger, safer, and more resilient and equitable communities and neighbourhoods in Toronto.
City Council unanimously adopted SafeTO, the City of Toronto's 10-year Community Safety & Well-being Plan, to drive 26 actions across 7 strategic goals.
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
Disability-related accommodation during the application process is available upon request.

Equal Opportunity

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
Learn more about the City’s commitment to employment equity.
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
Disability-related accommodation during the application process is available upon request.
Learn more about the City’s Hiring Policies and Accommodation Process.