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About the Role

The Warehouse Manager is responsible for managing warehouse operations at Etihad Park, focusing on personnel leadership, operational execution, and guest service. This role supports the Director, Operations in delivering consistent, high-quality service, managing labor and inventory performance, and maintaining compliance with company policies and regulatory requirements.

Responsibilities

Ensure control procedures are used for cataloging, inventory control, bulk storage, and distribution of materials, equipment, and supplies.
Coordinate all warehousing activities with the management team and warehouse team, scheduling, payroll, and monitoring labor costs and employee effectiveness.
Receive, store, and distribute supplies and equipment in large, centralized warehousing operations, ensuring timely delivery to stands/pods prior to game day.
Utilize storage systems, policies, and procedures to maximize space utilization and efficiency in warehousing operations.
Submit reports on damaged or outdated stock, over/under shipments, and returns to vendors.
Contact vendors to reconcile invoice discrepancies, shortages, or arrange for emergency shipments/requisitions.
Ensure compliance with all applicable health and safety regulations.
Perform other related duties, tasks, and responsibilities as required.
Meet warehouse operational standards by implementing production, productivity, quality, and customer-service standards.
Resolve problems and identify warehouse system improvements.
Oversee the movement of inventory to and from the warehouse and coordinate inventory transfers with related departments.
Deliver supplies and equipment to departments by receiving and transferring items.
Maintain storage areas by organizing floor space, adhering to storage design principles, and recommending improvements.
Maintain inventory by conducting daily/monthly physical counts, reconciling variances, and inputting data.
Utilize Yellow Dog Inventory System to record and track inventory flow and perpetual inventories.
Keep equipment operating by enforcing operating instructions, troubleshooting breakdowns, requiring preventive maintenance, and calling for repairs.
Ensure safety and health standards are recorded and maintained daily.
Perform other duties as assigned by Senior Management.

Requirements

Ability to manage appropriate steps to get projects completed.
Strong abilities to organize people and processes.
Ability to create a plan for resourceful workflow.
Ability to manage people and resources to get projects completed.
Strong ability to multi-task and keep order.
Very detail-oriented with strong verbal and written communication skills.
Ability to work independently and/or in a team environment.
Must have computer skills: Microsoft Word, Excel.
Excellent customer service.
Strong technical skills, ability to create spreadsheets and planograms for storing and stocking.
Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.
Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.
Flexibility to work extended hours, evenings, weekends, and holidays based on stadium events, matches, and concert schedules.
Ability to lift/move/maneuver at least 30-50 lbs.
Constant standing, walking, bending, reaching, and repetitive motions.
Ability to work in all weather conditions.

Skills

Microsoft Word
Microsoft Excel
Yellow Dog Inventory System

Location

Etihad Park – Willets Point, Queens, NY
On Site

Work Type

On Site

Experience Level

2-5 years of supervisory experience in a high-volume, fast-paced, food and beverage, or hospitality environment.

Education Level

Bachelor’s degree.

Salary/Compensations

$85,000 annually

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid vacation
401k plan

About the Company

Legends Global is the premier partner to the world’s greatest live events, venues, and brands.
We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.
With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow.
The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.
At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences.
If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.

Equal Opportunity

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor.