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About the Role
The Center for English Language Studies (CELS) seeks a reliable and motivated student to handle a variety of tasks involved in the day-to-day operations of a busy, fast-paced office. Candidates who can commit to working for at least 18 months or more are strongly preferred. This position reports to the Senior Director of Center for English Language Studies.
Responsibilities
- Manage the front desk and field inquiries from prospective students, current students, and faculty.
- Answer email inquiries and provide excellent customer service to students, staff, and faculty.
- Work closely with other university offices to troubleshoot student issues.
- Maintain and update digital files and databases.
- Create digital flyers and a bi-weekly newsletter.
- Draft and schedule regular communications to students in ESL+Certificate and Certificate in TESOL programs.
- Update program websites and Google Sites.
- Create content for CELS social media accounts.
- Assist with department events, including set up and clean up when on site.
- Update spreadsheets and databases.
Requirements
- Prior experience in an administrative position.
- Strong eye for detail; able to accurately manage large amounts of information, particularly in Google sheets.
- Punctual and reliable.
- Professional with excellent interpersonal, customer service, and communication skills.
- Strong writing skills.
- Patience with students who may not be proficient in English.
- Self-motivated, proactive, and able to work independently.
- Tech savvy with good command of Google docs, Microsoft Office applications, Adobe, and social media.
- Experience and/or interest in design and writing for marketing materials and social media.
- Commitment to working for at least 18 months or more is strongly preferred.
Skills
- Excellent writing skills
- Google docs
- Microsoft Office applications
- Adobe
- Social media
- Design
- Writing for marketing materials
- Graphic design
- Video editing (Adobe Premiere)
- Photography
- Videography
- Database maintenance (Excel, Google Sheets)
- Proficiency in a language other than English (Spanish, Mandarin, Korean preferred)
Location
- In person
Work Type
- In person
Experience Level
- Graduate student at the beginning of their studies
Salary/Compensations
- $17/hr
About the Company
- The Center for English Language Studies (CELS) runs programs and services that support The New School's international and multilingual students and the faculty and staff who work with them.
Equal Opportunity
- We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. The New School recognizes and values the benefits of a diverse workforce.