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About the Role
As a Supervisor, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they receive the highest level of service and wish to return. You will inspire your team to ensure customers look good and can express themselves with the latest fashion. You will achieve this by setting exceptional standards and leading your people to deliver high-quality results.
Responsibilities
- Implement the ultimate shopping experience for customers.
- Ensure customers receive the highest level of service.
- Inspire the team to ensure customers look good and can express themselves with the latest fashion.
- Set exceptional standards.
- Lead people to deliver high-quality results.
Requirements
- Previous retail management experience gained from a fast-paced environment.
- Track record of delivering results through a team.
- Passionate about service and creating a relaxed, friendly, and customer-focused experience.
- Champion your own development.
- Seek out innovative ways to improve your own performance.
- Utilize tailor-made development plans from the Online Academy.
- Seek support from your Store Manager.
Skills
- Customer service
- Team leadership
- Trend awareness
- Style expression
- Development focus
Location
- UK
Work Type
- Full-time
Experience Level
- Retail management experience
Benefits
- Training to support progression
- Flexible working arrangements
About the Company
- A feel-good fashion brand making style accessible and fun for over 55 years.
- Operates on its website, mobile app, and over 300 stores in the UK.
- Values: Play to win, customer obsessed, we are one, it starts with me.
- Believes fashion should be a force for positive change.
- Celebrates inclusion and diversity.
- Proud of its inclusive culture and talented team members.
- Prioritizes development.
Equal Opportunity
- We celebrate inclusion and diversity in everything we do.
- We’re proud of our inclusive culture.