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About the Role
We are seeking a Senior Product Designer with experience working with, defining, and designing complex systems to bring creativity, strategic insight, and user-centered thinking to our team. This role requires an individual who excels in collaboration, design execution, and the ability to drive impactful user experiences.
Responsibilities
- Lead with a user-first approach, ensuring all design choices address user needs, behaviors, and insights from research.
- Drive a seamless and intuitive product experience by deeply understanding our users.
- Map and analyze end-to-end user journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement.
- Use journey maps to align teams on a shared vision of user needs, ensuring a cohesive and supportive experience at each stage.
- Design complex web interfaces and workflows, creating products that are both highly functional and visually engaging.
- Develop intuitive layouts, navigation patterns, and interaction models for intricate systems.
- Thoughtfully use animation and micro-interactions to guide users, making complex tasks more approachable and enhancing the overall product experience.
- Create high-fidelity wireframes, prototypes, and mockups that clearly communicate interaction models and UI specifications.
- Contribute to a global design system that ensures visual consistency across interfaces.
- Develop workflow patterns and components that can be reused by other teams.
- Understand the unique challenges of designing and maintaining complex systems.
- Distill intricate requirements into clear design solutions that facilitate user understanding and interaction.
- Work closely with product managers, engineers, and stakeholders to align design efforts with business goals.
- Transform complex requirements into clear, functional design solutions that respect technical constraints.
- Articulate design concepts and rationale to diverse stakeholders, making complex ideas accessible.
- Use storytelling to engage others in the product vision, fostering alignment and enthusiasm.
- Guide junior designers, providing constructive feedback, and elevating team standards.
- Foster a culture of continuous learning, innovation, and collaboration within the team.
Requirements
- Experience working with, defining, and designing complex systems.
- Ability to bring creativity, strategic insight, and user-centered thinking to the team.
- Excels in collaboration, design execution, and driving impactful user experiences.
- Deep understanding of users.
- Advanced skills in tools such as Figma and Miro.
- Experience with and contribute to a global design system.
- Understanding of the unique challenges of designing and maintaining complex systems.
- Ability to distill intricate requirements into clear design solutions.
- Ability to transform complex requirements into clear, functional design solutions that respect technical constraints.
- Ability to articulate design concepts and rationale to diverse stakeholders.
- Skilled in guiding junior designers, providing constructive feedback, and elevating team standards.
Skills
- User-Centered Design
- Journey Mapping
- Interaction Design
- UI Design
- Figma
- Miro
- Design System Knowledge
- Complex Systems Knowledge
- Cross-Functional Collaboration
- Effective Communication
- Storytelling
- Mentorship
- Leadership
Location
- New York, NY
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
- Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
- Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award.
Benefits
- Highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
- Access to flexible global resources and tools for your life’s journey.
- Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team.
- Generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
- Eligible employees may enroll in a 401(k) plan.
- Participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents.
- Other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered.
About the Company
- At BNY, our culture allows us to run our company better and enables employees’ growth and success.
- A leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets.
- Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
- Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent.
- Together, we power the future of finance – and this is what #LifeAtBNY is all about.
- Join us and be part of something extraordinary.
- BNY Newsroom [https://www.bny.com/corporate/global/en/about-us/newsroom.html]
- BNY LinkedIn [https://www.linkedin.com/company/bnyglobal/posts/?feedView=all]
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Equal Opportunity
- BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.