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About the Role
Figma is seeking an experienced researcher for its Rapid Research program. This role involves working closely with cross-functional teams to clarify problems, test ideas, and recommend product changes, often within one- to two-week sprints. The position offers the opportunity to rotate across product areas, tackle ambiguous problems, and contribute to shaping the future of design and collaboration.
Responsibilities
- Scope and run focused research in quick sprints, using sound methods to answer questions that can change product decisions.
- Translate findings into specific, actionable recommendations for designers and product managers, assisting in their implementation.
- Present product recommendations to cross-functional teams and senior leadership, effectively communicating the narrative behind the data.
- Rotate across different product areas and teams, building credibility and relationships efficiently without long-term embedding.
- Contribute beyond research studies by using Figma products, participating in design reviews, and helping teams determine when sufficient information is gathered.
- Bring clarity to ambiguous problems, challenge existing assumptions, and adapt scope or approach based on new learnings.
- Experiment with tools, templates, and workflows to enhance research speed and precision.
Requirements
- 7+ years of experience in research within high-growth product organizations, UX/design agencies, or strategic consultancies focused on digital experiences.
- Proficiency in mixed methods research, encompassing qualitative approaches like interviews and quantitative approaches such as surveys and data analysis.
- Strong product judgment, with demonstrated examples of recommendations that shaped products, supported by excellent communication and storytelling skills.
- Proven ability to secure executive buy-in for product recommendations.
- Experience in rapidly onboarding to new projects and delivering clear recommendations within one- to two-week research sprints.
- Ability to transform ambiguous problems into clear questions and a practical path forward.
- A scrappy, flexible approach to adapting to changing priorities and tight timelines while maintaining sound research methodologies.
- Active use of AI tools to improve research speed, quality, or scale.
- Proficiency in designing and prototyping, ideally within the Figma suite of tools.
- Experience researching design tools, developer tools, creative software, or similar products.
- Experience in product design, product management, or engineering.
- Experience using product analytics in conjunction with qualitative research to inform recommendations.
- Candidates must keep cameras on during video interviews.
- Required to attend in-person onboarding if hired.
- Candidate acknowledges and agrees that personal data will be processed in accordance with Figma's Candidate Privacy Notice.
Skills
- Mixed methods research
- Qualitative research (interviews)
- Quantitative research (surveys, data analysis)
- Product judgment
- Communication
- Storytelling
- Executive buy-in
- Rapid onboarding
- Problem clarification
- AI tools
- Design
- Prototyping
- Figma suite
- Product analytics
Location
- US hubs
- Remote in the United States
Work Type
- Full-time
Experience Level
- 7+ years of experience in research
Salary/Compensations
- $169,000—$250,000 USD
Benefits
- Equity
- Health coverage
- Dental coverage
- Vision coverage
- Retirement benefits with company contributions
- Parental leave
- Reproductive or family planning support
- Mental health and wellness benefits
- Paid time off
- Paid sick leave
- Holidays
- Other leave benefits
- Employer-provided paid flexible PTO
- Company recharge days
- Cell phone reimbursement
- Home internet reimbursement
- Lifestyle spending accounts
- Sales incentive compensation (for most sales roles)
- Annual bonus plan (for eligible non-sales roles)
About the Company
- Figma is growing its team of passionate creatives and builders on a mission to make design accessible to all.
- Figma’s platform helps teams bring ideas to life—whether brainstorming, creating prototypes, translating designs into code, or iterating with AI.
- Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
- One of Figma's values is Grow as you go, believing in hiring smart, curious people excited to learn and develop their skills.
Equal Opportunity
- Figma is an equal opportunity workplace and is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.
- Figma considers qualified applicants regardless of criminal histories, consistent with legal requirements.
- Figma will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment.
- Examples of accommodations include holding interviews in an accessible location, enabling closed captioning on video conferencing, ensuring all written communication is compatible with screen readers, and changing the mode or format of interviews.