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About the Role

As a Supervisor in the Banquet department, you will be part of a team ensuring guests have unique event experiences. You will support the Banquet Manager in planning and coordinating events, train and guide the banquet team, and oversee the event flow to meet client wishes.

Responsibilities

Support the Banquet Manager in planning and coordinating events, including timely preparation of all details.
Take responsibility for training and guiding the banquet team to ensure efficient and professional task execution.
Monitor event progress and ensure the Banquet Manager's instructions and individual customer requests are met.
Participate in budgeting and cost control during events to meet financial goals.
Serve as a point of contact for guests during events, quickly and professionally resolving questions or issues.
Collaborate closely with kitchen and service staff to ensure smooth operations and fulfillment of all technical and service requirements.
Participate in post-event evaluations to assess performance and customer satisfaction, driving improvements.

Requirements

Experience with banquet events.
Good German and English language skills.
Strong supervisory and management skills with a hands-on approach and a lead-by-example work style.
Commitment to exceptional guest service with a passion for the hospitality industry.
Ability to find creative solutions and provide advice and recommendations.
Personal integrity and the ability to work in an environment requiring excellence, time, and energy.
Openness to digital tools and quick adaptation to new systems.
Strong communication skills.

Skills

Supervisory skills
Management skills
Guest service
Hospitality
Problem-solving
Communication

Location

Berlin

Work Type

Full-time

Experience Level

Supervisor

Benefits

Team rates for you and your friends & family at all Radisson Hotels
30% discount on all food and beverages at all Radisson Hotels
Free meals in the staff restaurant (only the monetary benefit needs to be taxed)
An additional day off gifted around your birthday
Employee benefits portal with further discounts and regional special conditions
550 CHF/EUR net referral program bonus for each hire through your recommendation
A payment for every guest you win for our loyalty program
An overnight stay as a guest in your hotel, including dinner and breakfast with a companion of your choice within 4 to 6 months after your hiring
Free accommodation in the hotel during the first month if you are relocating from another city
Access to over 2000 online trainings in the in-house Radisson Academy
Diverse career opportunities worldwide in over 1400 hotels
Opportunity to gain experience in other hotels to broaden your horizons

About the Company

The Radisson Hotel Group is one of the world's largest hotel groups, with ten distinct hotel brands and over 1,400 hotels in operation and development in more than 95 countries.
The group's overarching brand promise is Every Moment Matters – with the characteristic Yes I Can! service philosophy.
RHG fosters an inclusive and supportive culture where unique individuals are encouraged to bring their whole selves to work.
We offer exciting career opportunities in one of the most dynamic hotel companies globally.

Equal Opportunity

Everyone is welcome at our hotel – regardless of age, gender, ethnicity, religion or belief, disability, sexual orientation, or identity.
We actively promote equal opportunities and an inclusive work environment.
Applications from people with severe disabilities or those with equivalent status are expressly welcome.