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About the Role
The Admissions (Move-In) Coordinator reports to the Executive Director and is responsible for providing orientation, informal education, and support to new residents, families, and friends to promote a sense of comfort and well-being, as well as overall empowerment among individuals.
Responsibilities
- Act as the Home Resident Placement Coordinator
- Communicate with Home and Community Care on a daily basis to share available beds
- Complete the admissions application information documentation
- Schedule and conduct tours
- Display a sense of spontaneity and ability to change the moment positively for people
- Check residents' rooms prior to move-in, coordinate maintenance/housekeeping to ensure the room is ready prior to the Resident's arriving
- Exit interviews to be completed with discharged families/residents
- Presents a positive approach, not controlling language and actions towards people
- Participate in admission day conference led by Social Work
- Complete residents' business files by the end of admission day
- Contact resident/family prior to admission to ensure that have information gathered to complete the business file as per Genesis
- Work with residents/families on the waiting list to ensure information is gathered to complete the business file
- Support families, friends, and supporters of people experiencing dementia balancing this with the promotion of a person-centered approach to individuals
- Communicate with PGT regarding admission status of new admission and set up the payment process
- Ensure collections policy is employed when new admission is not making payment within 3 days of admission following Genesis policy
- Required to understand the nature and meaning of quality indicators used by the Home
- Any and all other tasks as assigned
Requirements
- High School Diploma
- SSW certification
- Previous experience in a geriatric social-related field is an asset
- Experience with EHR preferred
- Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, public, employees, and volunteers
- Ability to work from the heart and make others smile
- Registered with the college annually
- Excellent written and verbal communication skills
- Good organizational skills
- A second language is an asset
- Clear vulnerable sector screening (w/ in last 6 months), recent TB test results (w/ in last 6 months) or Chest X-Ray (w/ in last 1 yr), and two supervisory references are required
Skills
- Interpersonal skills
- Communication skills
- Organizational skills
Education Level
- High School Diploma
- SSW certification
Salary/Compensations
- $50,000
Benefits
- Competitive wages
- Employee perks
- Support for personal and professional growth
- Employee benefits
- Employee and Family Assistance Program
- Matching RRSP contribution
- Medication training provided
About the Company
- Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy.
- We are committed to nurturing a culture of kindness that flourishes within our team.
- Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.
Equal Opportunity
- As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.
- We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons.
- Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.