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About the Role
Lead the strategic development, vision, and implementation of events and activations that support Chase customer experiences and partnerships. Partner across branded card teams and Connected Commerce stakeholders to translate priorities into clear plans, strong governance, and high-quality execution. Use performance insights and benefit economics to refine strategy and deliver measurable outcomes.
Responsibilities
- Develop and implement a core experiential strategy that aligns with card product and firm objectives, maintaining a customer-first approach.
- Communicate Chase product strategic roadmap to internal stakeholders to ensure alignment on execution, prioritization, and drive buy-in for key business decisions.
- Develop, inform, and shape presentation materials for strategic partners, customer events, and card benefit initiatives.
- Collaborate with cross-functional teams, lines of business, and external agency partners to ensure initiatives align with north star objectives and are activated with operational excellence.
- Understand profit and loss and economics of customer benefits to inform prioritization and strategic partnerships.
- Leverage results, customer insights, and competitive insights to develop strategic event offerings.
- Engage in working groups, problem-solving, and brainstorming sessions to prepare analysis for leadership decision-making.
- Contribute to executive communication materials for senior management and present project analyses and recommendations.
- Exercise sound judgment, anticipate bottlenecks, and evaluate and mitigate potential risks.
- Coach, develop, and mentor junior team members.
Requirements
- 5+ years of experience in strategy, marketing strategy, or project management within a complex, fast-moving environment.
- Bachelor’s degree required.
- Strong interpersonal and influencing skills, with the ability to interact with colleagues at all levels.
- Exceptional communication and presentation skills with the ability to clearly story tell using common presentation tools.
- Proven ability to identify issues and resolve them with urgency as a collaborative team member.
- Ability to define and drive a delivery roadmap inclusive of milestone deliveries and associated status reporting.
- Ability to manage multiple changing priorities independently with minimal supervision and inspire collaboration among teams.
- Applicants must be authorized to work for any employer in the US.
- Not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.
Skills
- Strategy
- Marketing strategy
- Project management
- Interpersonal skills
- Influencing skills
- Communication skills
- Presentation skills
- Storytelling
- Problem-solving
- Team collaboration
- Delivery roadmap management
- Priority management
- Intellectual curiosity
- Generalist problem solving skills
- Events industry knowledge
- Competitive industry knowledge (credit card points, loyalty, rewards programs)
- Organizational skills
Location
- NYC office
Work Type
- Onsite
- Full-time
Experience Level
- Vice President
- 5+ years of experience
Education Level
- Bachelor’s degree
Salary/Compensations
- Base salary determined based on the role, experience, skill set and location.
- Commission-based pay and/or discretionary incentive compensation may be offered.
- Additional details about total compensation will be provided during the hiring process.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
About the Company
- Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products.
- Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
- We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
- Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
- We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Equal Opportunity
- We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
- We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
- We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
- We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
- Equal Opportunity Employer/Disability/Veterans