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About the Role
Dott is a leading shared micromobility provider in Europe, aiming to reduce urban pollution and reliance on cars. This role involves leading operations in the Germany north region, managing teams, external partners, and ensuring operational stability and growth.
Responsibilities
- Lead multiple clusters in the Germany north region.
- Manage and continuously improve the team of Operations Managers and local supervisors.
- Inspire teams to achieve high performance.
- Manage and evolve a portfolio of external operational partners, including sourcing, contracting, and onboarding.
- Define Operations Managers’ KPIs and track progress towards regional targets.
- Provide analytical support to local Operations managers using tools like Looker, Excel, and AI.
- Derive insights and action plans from detailed operations metrics analysis.
- Ensure smooth rollout of new product features and compliance with DOTT processes and standards.
- Identify and foster best practices across the region and between local markets.
- Identify, prioritize, and escalate product feature requirements for continuous improvement.
- Manage operations improvement initiatives and foster innovation through experiments.
- Conduct forecasting, budgeting, and tender-related activities for sustainable growth.
- Manage the P&L for the region, track revenues and costs, and ensure cost discipline.
- Work closely with the controlling department to understand and act upon budget variances.
Requirements
- 5+ years of experience in operations management, consulting, manufacturing, engineering, or a startup/entrepreneurial role.
- Strong focus on leadership development.
- Prior experience in the mobility, transport, or logistics industry is preferred.
- Strong people management and performance management skills.
- Analytical and data-driven mindset.
- Knowledge of data tools and visualizers (e.g., Excel/Google Sheets, Claude, Looker, Tableau, Kepler, SQL).
- Previous project management experience is a plus.
- Organized and structured mentality.
- Comfortable working in a fast-paced and demanding environment.
- Conflict management skills.
- Excellent communication skills in English and German (oral and written).
Skills
- Operations Management
- Leadership Development
- People Management
- Performance Management
- Data Analysis
- Data Visualization
- Project Management
- Conflict Management
- Communication
- Excel/Google Sheets
- Looker
- SQL
Location
- Berlin
- Regular visits around the north and west region
Work Type
- Full-time
- Hybrid
Experience Level
- 5+ years
Benefits
- One-time home office bonus
- Annual learning & development budget
- Rides program for e-scooters & e-bikes
- Partnership for mental health at work (free 1-on-1 video counselling, self-guided development)
- Sabbatical program
- Flexible hours
- One-month remote working option
- Diversity and inclusivity initiatives and programs
- Public holiday swap
- Voluntary day off for charity work
About the Company
- Dott is the European champion of shared micromobility.
- Powers over 500 million rides across 400 cities and 17 countries in Europe and the Middle East.
- Operates 200,000 shared vehicles under a single brand.
- Has a bold mission to move us closer, cut urban pollution, and break our reliance on cars.
- Led by CEO Maxim Romain and Executive Chairman Henri Moissinac.
- Driven by core values: Act as One, Do it Right, and Lead the Way.
- Redefining how 12 million users navigate their everyday world.
Equal Opportunity
- Actively encourage a diverse and inclusive environment that fosters each employee’s individuality.
- Take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation, or gender identity.
- Encourage everyone to apply and grow with us, even if they don't tick all the boxes.
- Process personal data in accordance with the requirements of the General Data Protection Regulation (GDPR).