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About the Role
The Event Manager supports the Senior Event Manager and Director of Special Events in planning, coordinating, and delivering high-quality events for the Hilton Special Events Team. This role is responsible for managing logistics, communications, vendor coordination, branding needs, and event reporting. You will play a key role in ensuring every event - internal or customer-facing - is executed smoothly, professionally, and in alignment with stakeholder objectives. This position requires strong organizational skills, exceptional communication, and the ability to manage multiple projects simultaneously in a fast-paced environment.
Responsibilities
- Partner with internal stakeholders to gather requirements, align on objectives, and ensure accurate and timely event execution.
- Create and distribute internal and external communications, agendas, presentations, and event-related PowerPoints.
- Manage branding needs by submitting requests, uploading assets, and coordinating with internal platforms and design teams.
- Monitor and manage generic event inboxes, responding to inquiries within 24 hours.
- Handle attendee registration, including uploading lists, tracking RSVPs, processing cancellations, updating statuses, and maintaining registration platforms.
- Support the contracting process using Hilton’s standard agreements (service, entertainment, speaker agreements).
- Prepare and issue RFPs based on event needs using Hilton’s standard RFP template.
- Maintain event financials, including expense submissions, vendor billing, and reconciliation in line with department procedures.
- Assist with the setup, coordination, and delivery of live, hybrid, and virtual events.
- Oversee assigned workstreams for larger or more complex events to ensure deliverables meet expectations.
- Attend internal and industry events or site visits as required.
- Develop post-event surveys, track responses, and prepare insights and reports.
- Capture and document key outcomes, lessons learned, and recommended improvements.
Requirements
- Proven experience planning, coordinating, and executing events from concept to completion.
- Strong organizational and time-management skills; able to handle multiple events and deadlines simultaneously.
- Excellent verbal and written communication skills.
- Experience managing budgets, negotiating vendor contracts, and tracking expenses.
- Ability to evaluate event performance using KPIs and participant feedback.
- Resourceful problem-solver, comfortable navigating last-minute changes.
- Flexible approach to work hours and able to support additional duties as needed.
- Professional appearance and manner.
- Experience in the hospitality or travel industry is an advantage.
Skills
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Teams
- WebEx
- Zoom
- Salesforce (preferred)
- MicroStrategy (preferred)
Location
- Remote
- Must be based in a location with convenient access to a major airport
Work Type
- Full-time
- Temporary
- Remote (25% travel required)
Benefits
- Paid Time Off (PTO)
- 401(k) with 3% employer match (after probationary period)
- Fully employer-paid medical, dental, and vision insurance for the employee
- Mobile phone allowance