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About the Role
As a Ramp Service Agent with TDA AGH, you are a critical part of the ground team responsible for the safe, efficient turnaround of every aircraft. Your work directly impacts the passenger experience and the success of our operation. No prior experience is required — we will train the right person.
Responsibilities
- Load and unload passenger baggage, luggage, and co-mail of various weights and dimensions to and from aircraft and the airport baggage receiving area.
- Operate ground service equipment (GSE) including tugs, belt loaders, and related equipment safely and in accordance with all regulations.
- Marshal aircraft to and from gates; assist with aircraft pushback procedures.
- Provide proper handling of baggage and items requiring special care.
- Perform aircraft interior cleaning and lavatory servicing between flights.
- Assist with commissary services including loading and unloading catering carts and galley supplies to and from aircraft in coordination with catering vendors.
- Conduct aircraft security searches as required.
- Ensure ramp areas are safe, clean, and free of Foreign Object Debris (FOD) at all times.
- Inspect and maintain all ground equipment in proper working order; report any deficiencies immediately.
- Communicate effectively with team members and other departments using a two-way radio.
- Assist customer service agents and passengers with special needs as directed.
- Follow all safety regulations, including proper use of ground equipment and required personal protective equipment (PPE).
- Complete all required training.
- Only complete tasks for which you are fully trained.
- Report any safety hazard or incident immediately to your supervisor.
- Other duties as assigned by management.
Requirements
- Must be at least 18 years of age.
- Must possess a valid driver's license.
- Basic computer skills.
- Must be able to read and write English.
- Must be able to fulfill the requirements to obtain a SIDA (Secure Identification Display Area) badge and pass a pre-employment drug test.
- Must have or be able to obtain authorization to work in the U.S. as defined in the Immigration Act of 1986.
- Must successfully attend and complete all required training.
- No prior experience necessary — we will train the right candidate.
- Prior experience in a physical, outdoor, or logistics-related role is preferred.
- Experience operating heavy equipment, forklifts, or commercial vehicles is preferred.
- Familiarity with airport or airline ground operations is preferred.
- Ability to communicate in a second language is a plus.
Skills
- Safety First
- Reliability & Accountability
- Teamwork
- Composure Under Pressure
- Attention to Detail
- Adaptability
- Professionalism
Location
- Airport ramp environment
Work Type
- Full-time
- Part-time
Experience Level
- No prior experience necessary
Education Level
- High school diploma or equivalent
About the Company
- Every flight that departs on time starts on the ramp.