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About the Role
As Manager, Marriott Bonvoy Digital Marketing – Design Hotels, you will support the execution of Marriott Bonvoy initiatives by managing digital and loyalty marketing initiatives. You will ensure timely, on-brand delivery of campaigns and internal coordination that drive digital and loyalty performance across Design Hotels’ global hotel portfolio.
Responsibilities
- Manage the planning, execution and optimisation of Marriott Bonvoy promotions and digital and loyalty marketing campaigns for participating Design Hotels.
- Manage the end-to-end delivery of bonus points promotions, from campaign planning and hotel participation through to activation and performance analysis.
- Maintain and optimise the Design Hotels microsite on Marriott.com, ensuring content is accurate, up to date, on-brand and effectively showcases the Design Hotels portfolio and its affiliation to Marriott Bonvoy.
- Manage the operations and delivery of Marriott Digital Services (MDS) initiatives across the Design Hotels portfolio, including Narrative Websites, Discovery Pages and What-to-Expect Pages.
- Drive hotel participation and adoption of Marriott Bonvoy digital marketing initiatives, ensuring hotels understand requirements, benefits and activation timelines.
- Drive the effective use of HWS (Hotel web on Marriott.com) by leveraging merchandising and visibility opportunities to maximise their presence on Marriott.com.
- Coordinate with Design Hotels' Creative, Digital, Commercial and Distribution teams to ensure campaigns and digital initiatives are delivered effectively.
- Develop and maintain campaign calendars, participation trackers, project plans and operational documentation.
- Create clear hotel-facing communications, guidelines and toolkits to facilitate campaign participation and MDS activation.
- Manage regular reporting and performance analysis across Marriott Bonvoy promotions, bonus points campaigns and digital marketing initiatives.
- Translate campaign performance into actionable insights and recommendations for Design Hotels and Marriott stakeholders and participating hotels.
- Stay informed of new Marriott Bonvoy and MDS capabilities, identifying opportunities to enhance the value of the affiliation for Design Hotels and its participating hotels.
- Manage relationships with relevant Marriott Bonvoy, Digital Services, Marketing, and Loyalty teams to ensure effective program execution.
Requirements
- Strong organizational and project management skills with attention to detail.
- Proactive communicator who enjoys collaborating with multiple stakeholders.
- Comfortable managing multiple deadlines in a fast-paced, global environment.
- Excellent written and spoken English.
- Curious, adaptable, and solution-oriented mindset.
Skills
- Loyalty marketing
- Digital marketing
- Hospitality distribution
- Campaign coordination
- International marketing
- Working with virtual teams
- Additional languages
Location
- Berlin
- Los Angeles
- New York
- London
- Singapore
Work Type
- Hybrid mobile working
Experience Level
- Experience in loyalty marketing, digital marketing, hospitality distribution and/or campaign coordination is a plus.
Education Level
- Bachelor’s degree, preferably in Marketing, Communications, Hospitality, or a related field preferred
Benefits
- A great experience in the niche market of independent boutique hotels
- Hybrid mobile working options
- Working in a motivated and international team from over 39 countries
- Great benefits at member hotels, brand partners and other employee discounts and special offers, including Marriott Explore rates
- Career development opportunities in an international company
About the Company
- Design Hotels GmbH represents and markets a curated selection of over 325 luxury hotels in over 50 countries. Member hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity.
- Design Hotels™ embodies the most advanced ideas in the hospitality industry and offers discerning travellers new opportunities and inspiration for both a more conscious travel and lifestyle.
- The company has its headquarters in Berlin and branches in Los Angeles, New York, London and Singapore.
- Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio.
- Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Equal Opportunity
- Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.