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About the Role
The New York City Department of Homeless Services (DHS) is seeking an Administrative Community Relations Specialist NM-I to function as a Program Coordinator. This role is crucial for overseeing the operations of shelter systems, re-housing shelter populations, and implementing programming initiatives to support New Yorkers experiencing homelessness.
Responsibilities
- Prepare evaluation reports, policies, procedures, and workflows by researching information and using data from personal observation, review, and program plans.
- Plan and implement direct community development programs by evaluating program needs and consulting with key personnel.
- Make recommendations on policies, procedures, and programs by analyzing current systems and researching alternative methods.
- Analyze operations of programs and policies by collecting information and reviewing statistics.
- Direct intra-agency and inter-agency meetings and conferences related to projects.
- Conduct and participate in unit and staff meetings to keep staff informed of agency and unit goals.
- Respond to requests for information and documents from staff and other agencies.
Requirements
- Applicants must be permanent in the Administrative Community Relations Specialist Civil Service title, permanent in a comparable title eligible for 6.1.9 title change, or immediately reachable on exam no. 6002.
- A baccalaureate degree and four years of satisfactory full-time community liaison, community organization, or community relations experience, with at least two years in a broad administrative or policy-making capacity.
- Alternatively, a four-year high school diploma or equivalent and eight years of satisfactory full-time experience as described above, with at least two years in a broad administrative or policy-making capacity.
- Education and/or experience equivalent to the above may be substituted, with specific guidelines for undergraduate and graduate education substitution for experience, but not for the two years of broad administrative or policy-making experience.
- All candidates must possess a four-year high school diploma or equivalent and two years of full-time experience in a broad administrative or policy-making capacity.
Skills
- Research
- Policy development
- Program planning and implementation
- Data analysis
- Meeting facilitation
- Communication
Location
- New York City
Work Type
- Full-time
- Onsite
Experience Level
- 2 years administrative or policy-making experience
- 4 years community liaison, organization, or relations experience
Education Level
- Baccalaureate degree
- High school diploma or equivalent
Salary/Compensations
- $80,000 to $90,000
- USD 75244 - USD 81144
About the Company
- The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness.
- DHS partners with other City agencies and nonprofit organizations to prevent homelessness, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing.
- The agency is committed to continuous improvement and employs innovative strategies to deliver high-quality services.
- DHS manages hundreds of facilities and operates with a large team and a several billion-dollar budget.
- The Division of Shelter Operations oversees the day-to-day operations of the agency’s Single Adult, Adulty Families and Families with Children shelter systems.
- This Division ensures services to the City’s most vulnerable population are delivered 24/7 throughout the five boroughs.
Equal Opportunity
- The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.