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About the Role
Lead a dedicated team, build and nurture strong strategic partnerships across local services, and act as a key ambassador for the project within the community. Working collaboratively with schools, health services, local authorities, and voluntary sector organisations, you'll help create joined-up pathways of support that enable young people to access the right help at the right time. Champion innovative intervention approaches, and shape a service that delivers meaningful outcomes for young people affected by drugs, alcohol, and other challenges.
Responsibilities
- Provide supervision and line management, regularly overseeing identified team members to ensure high-quality service delivery.
- Guide and support assessments, assisting the team in evaluating the needs of children, young people, and families, creating individual and group plans, and encouraging active engagement with support.
- Maintain a safe and welcoming environment, ensuring compliance with health and safety standards.
- Foster effective partnerships by identifying and collaborating with partner agencies to achieve positive service outcomes.
- Support learning and development by recognizing training needs within the team and helping members achieve their professional development goals.
- Lead on performance management using tools such as observed practice to identify areas for improvement and implement targeted support or action plans.
- Collaborate with key partners, including managers from Social Care, Youth Justice Services, and other partners to enhance activity within their services.
- Monitor budget expenditure with the Cluster Manager, including client costs, staff expenses, and operational costs.
- Ensure governance and monitoring by working with the Service Manager to uphold governance standards and effectively utilize monitoring systems.
Requirements
- Experience working in children and young people's services.
- An empowering and collaborative leader.
- Ability to build strong partnerships and respond to local needs.
- Creativity, innovation, and a commitment to inclusion.
- Experience supporting children and young people with substance misuse issues.
- Awareness of challenges for affected families.
- Strong knowledge of drugs and alcohol.
- Line management and supervision skills, including reflective supervision.
- Leadership and team motivation abilities.
- Comprehensive safeguarding expertise for children and young people.
- Ability to build and maintain positive relationships with external agencies and partners.
- Understanding of psychosocial and clinical intervention knowledge.
- Awareness of the ‘Hidden Harm’ agenda.
- Skilled in community outreach for delivering support and interventions.
- Must have the right to work in the UK.
- This role is not eligible for visa sponsorship.
Skills
- Line management
- Supervision
- Assessment guidance
- Partnership development
- Performance management
- Budget monitoring
- Governance
- Safeguarding
- Motivational interviewing
- ITEP
Location
- Croydon
Work Type
- Full Time
- Permanent
Experience Level
- Team Leader
- Line management experience
- Supervision experience
- Safeguarding expertise
- Community outreach experience
Salary/Compensations
- CGL points 31 to 33 (£36,101.10 - £38,114.53)
- Outer London Weighting (£2,250.61)
Benefits
- 25 days annual leave (plus bank holidays), rising annually for first five years.
- A paid “Wellness Hour” each week.
- Access to our Wellness Hub.
- Employee Assistance Programme.
- Training, professional development, and clear career progression pathways.
About the Company
- We thrive by recruiting for success, recognising effort, and creating safe, healthy, agile, and flexible workplaces.
- Together we are always learning, developing, and growing — where every voice counts and everyone belongs.
- Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do.
Equal Opportunity
- This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.