Fixed Term Contract (6 months) - Full-Time Client Advisor - Wardour Street London
AMI PARIS · London, England, United Kingdom
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About the Role
The Sales Advisor will focus on sales and building customer loyalty over a 6-month period, reporting to the Store Manager.
Responsibilities
- Welcome customers according to AMI values: being friendly, smiling, and always in a good mood.
- Understand customer needs and propose a relevant selection of products while encouraging cross-selling.
- Assist customers during fittings and accommodate any alterations when needed.
- Embrace a customer loyalty culture, build strong and long-term relationships with clients.
- Introduce new customers to the brand.
- Follow-up and manage stock (reception of goods, integration of receptions in the systems, facilitate rotating inventories, request restocking, request transfers, etc.).
- Ensure the store is well-maintained: presentation of products, cleanliness, maintenance of the premises, etc.
- Actively participate in the Visual Merchandising of the store, follow VM guidelines and propose options during rotations.
Requirements
- Experience in luxury sales and/or designer clothing.
- Familiarity with sales techniques.
- Curious and willing to dedicate yourself to a new project.
- Smiling, dynamic, involved, and possess excellent interpersonal skills.
- Master customer service skills and demonstrate ability to foster a customer-service spirit.
- Strong interest and a good understanding of fashion.
- Strong familiarity with the luxury market and its trends.
- English is a must.
- Another language is a real asset.
Skills
- Sales
- Customer Loyalty Building
- Customer Service
- Stock Management
- Visual Merchandising
- Interpersonal Skills
- Fashion Knowledge
- Luxury Market Understanding
Work Type
- Fixed Term Contract
- 40 hours/week
- fulltime
Benefits
- Join a fast-growing, caring fashion house.
- Gain enriching experience and familiarize yourself with the luxury and retail sectors.
- Join a stimulating and passionate team.
About the Company
- AMI is a fast-growing, caring fashion house.