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About the Role
Sciolex Corporation is a fast-growing defense contractor providing systems engineering, technical advice, technical support, and administrative assistance to the U.S. Government. We foster an environment that celebrates diversity and encourages a positive work/life balance, supporting government missions our employees are proud of.
Responsibilities
- Screens and receives phone calls courteously and timely.
- Responds to telephone inquiries regarding service delivery.
- Performs appointment scheduling, tracking, and pre- and post-appointment contacts.
- Receives medical records and ensures all necessary health and administrative information is processed into the proper Records Systems.
- Coordinates and authorizes care with external community care providers.
- Accesses computers to utilize Microsoft Office products (Outlook, Teams, Word, Excel) and various electronic systems.
- Processes community care consults in associated electronic systems.
- Effectively communicates with internal and external medical providers, reception staff, patients, and other third parties.
- Provides friendly and quality customer service to all patients, patient families, office and medical staff.
- Performs various front desk administrative duties as needed.
Requirements
- High School Diploma, GED, or other equivalent.
- Knowledge of basic medical terminology.
- Minimum of 6 months of customer service experience.
- Ability to type 50 WPM.
- Possess basic computer skills.
- Oral and written proficiency in English.
- Must be able to obtain a Public Trust/Suitability Clearance.
- Must be a United States citizen.
Skills
- Microsoft Office
- Outlook
- Teams
- Word
- Excel
- Customer Service
- Basic Computer Skills
- Typing
Location
- Chantilly, VA
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma
- GED
Benefits
- Competitive total compensation package
About the Company
- Sciolex Corporation is a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses the epitome of excellence.
- Our core services include systems engineering, technical advice, technical support, and administrative assistance.
- From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is now the home for over 1,000 employees across the U.S.
- Over the past 20 years, Sciolex Corporation has constructed an environment that celebrates diversity and encourages a positive work/life balance, all while supporting government missions that our employees are proud to be a part of.
- When you work for Sciolex Corporation, you are working for a stable company that values you and is committed to ensuring you receive the utmost employee care.
Equal Opportunity
- Sciolex Corporation is a proud Equal Opportunity Employer (EOE) who celebrates diversity in and out of our organization.