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About the Role
This role supports the Site Merchandisers to maximize sales and visitor conversion across Michael Kors EMEA International E-commerce sites and channels through efficient planning and coordination of product launches and site optimizations.
Responsibilities
- Support the implementation of site merchandising strategies, using KPI performance analysis to inform decisions and deliver against agreed timelines.
- Work cross-functionally to collect product data ahead of seasonal launches, partnering with US teams to ensure accurate merchandising and timely online launch of all in-stock products.
- Manage tracking documents for products not on site, communicating and following up to ensure timely launch of newness.
- Support site merchandisers with product catalogue upload activities and visual merchandising for the websites.
- Assist with the timely preparation and execution of seasonal sale and promotional activities.
- Complete weekly website audits to ensure high standards of accuracy and consistency across all sites and channels.
- Develop and maintain an effective working relationship with the US web merchandising team, web production, and buying teams.
- Ensure clear and consistent communication with the Digital Commerce Team and wider Ecommerce team, contributing proactively to team meetings.
- Validate site updates and email activity prior to go-live, ensuring correct messaging and linking in line with agreed strategy.
- Collaborate, share best practices, and identify conversion driving opportunities.
- Support daily and weekly reporting against site metrics and key KPIs, ensuring actions are taken to drive incremental conversion and sales.
- Produce ad-hoc and post-event analysis of all site key activities, identifying actionable insights.
Requirements
- Around two years of experience in an eCommerce role, ideally within an international retail environment.
- Strong analytical and numerical skills, confident working with performance and web metrics data (e.g. Adobe Omniture).
- Experience with SFCC, Product Information Management systems, and BI tools such as MicroStrategy (or similar).
- Advanced PC skills, particularly in Excel, Word, and PowerPoint.
- Highly organised with strong attention to detail, able to multitask and meet tight deadlines.
- Positive, can-do attitude with a proactive problem-solving mindset.
- Confident communicator who collaborates effectively and can present clear options to resolve issues.
Skills
- Ecommerce
- Site Merchandising
- KPI performance analysis
- Product data management
- Web merchandising
- Adobe Omniture
- SFCC
- Product Information Management systems
- BI tools
- MicroStrategy
- Excel
- Word
- PowerPoint
- Analytical skills
- Numerical skills
- Attention to detail
- Multitasking
- Problem-solving
- Communication
- Collaboration
Location
- London
Work Type
- Full-time
Experience Level
- Around two years
Salary/Compensations
- 30,000.00 - 34,000.00 GBP
About the Company
- Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
- Kors is always interested in hearing from talented, globally minded individuals who enjoy working in a creative environment.
- At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process.
Equal Opportunity
- We are an Equal Opportunity Employer M/D/F/V
- The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
- In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.