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About the Role
Le Labo is seeking an enthusiastic, organized, and detail-oriented individual for a 12-month fixed-term contract as Global Marketing Operations Coordinator. This role is ideal for someone passionate about the fragrance industry, with an understanding of the retail environment and experience with international markets.
Responsibilities
- Develop and maintain training materials for Marketing/Operations and share information internally and externally with international markets (EMEA, APAC, LATAM) and global Travel Retail.
- Oversee packaging and collateral programs globally, monitoring forecasts, timelines, and stock transfers.
- Create and monitor purchase orders for packaging and collateral.
- Maintain collateral tracker and training decks.
- Monitor collateral inventory, track SKU changes, and minimize waste.
- Support market inquiries and provide updates on timelines and stock transfers.
- Liaise with the Collateral ELC Lead to transition to a continuous collateral process.
- Liaise with Marketing for artwork creation for limited collaterals and raise new artworks.
- Support operations for Le Labo’s personalized labelling processes.
- Track new openings and assist markets with the labelling application setup and navigation.
- Monitor and update the new launch calendar and assortment changes.
- Prepare and provide labels to markets as needed.
- Prepare and submit requests for new labels and proofread, liaising with Artwork Management.
- Provide ad-hoc remote troubleshooting support.
- Monitor monthly batch recording execution and reports, and report findings to markets.
- Support the development and rollout of a new system for artwork routing, management, distribution, and in-store printing.
- Carry out User Acceptance Testing (UAT) for the new artwork system and provide feedback.
- Request and review local labelling implementation for international markets, providing feedback and guidance.
- Update and maintain Marketing Ops calendars and trackers, and create new ones as needed.
- Gather information for training decks and retailer product query forms, collaborating with Global departments in New York.
- Formulate in-store and market surveys, analyze feedback, identify gaps, and elaborate recommendations.
- Assist with procurement, including purchase orders and invoice submission for external suppliers.
- Ensure archiving and record-keeping for company compliance.
- Champion and steward Le Labo values, including sustainability, diversity, inclusion, kindness, respect, empathy, and humility.
- Embody the values of the manifesto and drive accountability for contributing to Le Labo's internal culture.
- Create value and positive impact across all elements of the Brand, operations, teams, partners, and the broader world.
- Exude passion for Le Labo and appreciate the Brand DNA.
Requirements
- Fluency in English.
- Proficiency in Microsoft Office 365 applications.
Skills
- Excellent verbal and written communication skills.
- Ability to collaborate with all departments and affiliates internally and retailers externally.
Location
- East London Office
Work Type
- 12-month fixed term contract
About the Company
- Le Labo is a brand that values sustainability, diversity, inclusion, kindness, respect, empathy, and humility.
- The company aims to create value and positive impact across all elements of its Brand, operations, teams, partners, and the broader world.
- Le Labo fosters a growing internal culture and encourages passion for the brand and its DNA.