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About the Role

The Dining Supervisor plays a key leadership role in delivering an exceptional dining experience for every guest. This position blends hands-on culinary and service work with team leadership, operational oversight, and customer engagement. The ideal candidate thrives in a fast-paced environment, leads by example, and is passionate about food, service, and developing people.

Responsibilities

Lead, train, and coach support staff to ensure consistent service excellence and operational standards.
Oversee daily operations of multiple food stations, including deli, pizza, and grill, ensuring quality, efficiency, and presentation.
Work hands-on alongside team members, assisting with food preparation, cooking, inventory management, and maintaining clean, organized workspaces.
Manage POS transactions, cash drawers, and related office and administrative tasks accurately and efficiently.
Maintain café cleanliness and ensure full compliance with company safety, sanitation, and food handling protocols.
Serve as a welcoming, guest-facing presence—engaging daily with customers and providing friendly, professional, and solution-oriented service.
Support a positive team culture that promotes accountability, collaboration, and continuous improvement.

Requirements

1–2 years of culinary experience or experience in a supervisory or leadership role within food service or hospitality.
Knowledge of food safety standards; ServSafe certification strongly recommended.
Proficiency with POS systems and basic Microsoft Office programs.
Ability to work a flexible schedule, including varying shifts as needed.
Strong communication skills, attention to detail, and a hands-on leadership style.

Skills

Food safety standards
ServSafe certification
POS systems
Microsoft Office programs
Communication skills
Attention to detail
Leadership

Location

Syracuse, New York

Work Type

Full-time

Experience Level

1-2 years
Supervisory
Leadership

Salary/Compensations

$19 per hour - $20 per hour

Benefits

Weekly pay
401(k) with company match
Complimentary employee meal and beverage during your shift
Employee Referral Bonus Program
Employee Assistance Program
Select positions offer flexible hours and shifts
Medical, Prescription, Dental, and Vision plans for eligible employees
Uniforms and safety shoes provided
Ongoing learning, development, and advancement opportunities

About the Company

Together, American Food & Vending and American Dining Creations form one of the nation’s largest privately held dining and refreshment service organizations.
Family-owned and headquartered in Syracuse, NY, we have served clients nationwide for more than 80 years, delivering customized dining and refreshment solutions across business, education, healthcare and cultural environments.
Recognized by NAMA and our peers as Operator of the Year, we combine national capabilities with a personal, responsive approach to create exceptional experiences for our clients and guests.
Our Mission: To create moments of happiness through customized hospitality experiences that delight guests and bring people together.
Our Vision: To be the best in the industry at elevating hospitality experiences for places where people want to be.
Our Values: F.I.R.S.T. (Family, Integrity, Responsiveness, Service Excellence, Teamwork)

Equal Opportunity

American Food & Vending is an Equal Opportunity Employer.