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About the Role
As a Groups, Conference and Events (GCE) Sales Executive at Hilton London Croydon, you will drive revenue by securing GCE bookings and delivering memorable experiences that make the stay for every guest.
Responsibilities
- Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue
- Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics
- Manage the events calendar to support optimal yield and space utilization
- Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business
- Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations
- Ensure accurate administration and smooth handover of booked events for successful on-property delivery
- Participate in promotional activities to increase visibility and drive GCE business
Requirements
- A passion for spreading the light and warmth of Hospitality
- Acting with Integrity and always doing the right thing
- Inspiring others through Leadership
- A belief that Teamwork drives the best outcomes
- A sense of Ownership and accountability
- A focus on the Now, bringing urgency and discipline to every moment
Location
- London Croydon
Work Type
- Full-time
Salary/Compensations
- £28,000 to £30,235 per annum plus Sales Incentive
Benefits
- Discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide
- 50% off food and beverage at participating outlets
- Free meals on duty
- 28 days' holiday including bank holidays, increasing with service
- Employee Stock Purchase Programme (ESPP) with a 15% discount on Hilton shares
- Pension scheme
- High street discounts through Perks at Work
- Mental health resources through our Care for All hub
- Free counselling and support through our Employee Assistance Programme (EAP)
- Crisis Concierge for practical support and emotional care
- Career development opportunities through learning and development programmes
About the Company
- Hilton is a global leader in hospitality, building an exceptional workplace for the Team Members who make it all possible.
- We have welcomed more than 3 billion guests worldwide, staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- We are setting new standards for the future of travel with our suite of world-class brands and a company-wide commitment to providing the best stay for every guest.