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About the Role
The Compliance Manager will play a pivotal role in supporting the Compliance function for our rapidly growing, regulated organisation. This position ensures adherence to regulatory requirements, supports policy development, and fosters a customer-centric culture. The Compliance Manager will also be instrumental in enhancing the new compliance frameworks and procedures.
Responsibilities
- Collaborate with the Head of Compliance to analyse and interpret relevant regulations.
- Work closely with various teams to implement regulatory requirements efficiently.
- Stay up-to-date with changes in regulatory environments and ensure compliance strategies are current.
- Support the business with advice to ensure frameworks are effectively addressing customer needs and regulatory requirements.
- Partner with the product team to integrate compliance requirements into the development of banking and lending products and services.
- Ensure that new products and features comply with relevant regulations and industry best practices.
- Provide guidance and support to the product team on compliance-related matters.
- Promote a customer-centric approach within the compliance function and across the organisation.
- Ensure that compliance initiatives align with the goal of delivering excellent customer service.
- Foster a culture of transparency, integrity, and accountability.
- Support the Chief Risk Officer (CRO) and the Head of Compliance in updating and improving existing policies and procedures.
- Lead the development of new compliance policies and procedures in response to regulatory changes or organisational needs.
- Ensure all policies and procedures are documented, communicated, and enforced consistently.
- Perform other duties as assigned to meet business needs and support the overall compliance function.
- Participate in compliance training and development initiatives for staff.
- Represent the compliance function in internal and external meetings as required.
- Other duties as assigned to meet business needs.
Requirements
- Extensive experience across various facets of the Compliance function, including conduct risk, consumer credit regulations, payments, complaints handling (with expertise in dealing with the Financial Ombudsman Service), Treating Customers Fairly, conflicts of interest, financial promotions, anti-bribery and corruption, data protection, and other related areas.
- Regulatory compliance experience in the banking sector.
- Knowledge of the SMCR.
- A positive attitude and a strong willingness to learn.
Location
- Central London
Work Type
- Hybrid
- Full-time
Education Level
- Degree qualified in a relevant subject.
Benefits
- Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
- 3 personal days.
- Employer-sponsored volunteer program: up to 4 hours per month.
- Mental health support via Spill.
- Workplace pension with a 5% employee contribution and a 3% employer top-up.
- Top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop.
- Contribution towards home office setup.
- Modern office in Central London near London Bridge.
- Cycle to Work scheme.
- Electric Car scheme.
- Enhanced parental leave.
- Full healthcare for you and your nuclear family via Vitality.
About the Company
- Kroo has a big vision. To be the first bank that is both trusted and loved by its customers.
- Helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet.
- Doing what is right is in our DNA. We act with integrity, transparency and honesty.
- We think big, dream big, and relentlessly pursue our goals.
- We like to be bold, break new ground, and we never stop learning.
- We are on this journey together.
- Cutting-edge fintech company.
- Fast-paced, high-growth start-up.
Equal Opportunity
- We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace.
- Every employee is highly regarded, respected, and supported without any form of judgement or prejudice.
- We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank.
- We also ensure that reasonable adjustments are made available to all candidates throughout the recruitment process.