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About the Role
As a Digital Underwriting Assistant, you will be central to our operations, delivering a comprehensive administrative service and outstanding support to brokers, internal teams, and service providers to simplify processes and drive efficiency.
Responsibilities
- Check and bind risks on e-placement platforms.
- Manage endorsements and required escalations for re-pricing.
- Follow up with brokers for premiums and renewals.
- Maintain knowledge of internal controls and underwriting procedures.
- Process and check data entry onto relevant systems.
- Monitor and handle underwriting and general queries via phone and the Ki platform.
- Maintain and monitor work flow between underwriting teams and service providers.
- Monitor and handle broker requests and queries on the Ki platform.
- Identify and implement opportunities for streamlining underwriting activity.
- Ensure Standard Operating Procedures and User Guides reflect current procedures.
- Facilitate and monitor new activities transitioned to the service provider.
- Assist with the investigation and resolution of data quality issues.
- Assist with the testing and rollout of new IT initiatives.
- Triage sanctions-checking and raise relevant referrals to compliance.
- Sample check electronically placed slips for compliance with PBQA and contract certainty standards.
- Maintain awareness of regulatory impact and ensure underwriting activity is within guidelines.
- Maintain accuracy of underwriting records and quality of entries into Eclipse and other systems.
Requirements
- Experience of working within the insurance industry (preferably Underwriting or Operations).
- Keen to identify and embrace new technologies and new ways of working.
- Commercial awareness, with knowledge of the insurance market and external changes.
- Willing to complete the ACII professional qualification.
- A commitment to continuous learning or equivalent practical experience.
- Excellent numeric, analytical, and written skills.
- Excellent communication skills across multiple channels.
- Effective prioritisation and organisational skills.
- Good IT skills, including Microsoft Word, Excel and Outlook.
Skills
- Underwriting
- E-placement platforms
- Endorsements
- Re-pricing
- Client audits
- Capacity management
- Data entry
- Query management
- Operations
- Broker requests
- Streamlining
- Automation
- Standard Operating Procedures
- User Guides
- Sanctions-checking
- Compliance
- PBQA
- Contract certainty
- Regulatory guidelines
- Eclipse
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Benefits
- Highly competitive remuneration and benefits package, kept under constant review.
- Acknowledgement and reward for extraordinary effort.
About the Company
- Ki is digitally disrupting and revolutionising a 335-year-old market using algorithms, machine learning, and large language models.
- Ki is the biggest global algorithmic insurance carrier and the fastest-growing syndicate in the Lloyd's of London market.
- Ki achieved $100m in profit within 3 years, the first ever to do so.
- Ki operates in an agile, cross-functional way, aiming to build the best customer experience.
- Ki has big ambitions and seeks excellent minds to challenge the status-quo.