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About the Role
Join the American Red Cross, the world's largest humanitarian network, and touch millions of lives annually. Experience the greatness of the human spirit and make your career a force for good.
Responsibilities
- Assist with every step of the blood collection process at fixed site locations.
- Collaborate with team members to create a welcoming and comfortable environment for volunteer donors.
- Follow all safety procedures while collecting lifesaving blood donations.
- Connect personally with donors, listen to their stories, and help them understand the impact of their donation.
- Ensure collected blood meets goals and regulatory requirements for safe transfusion.
Requirements
- Associates degree OR a combination of education and work experience.
- Minimum of one year customer service experience in a public setting.
- A current, valid driver's license with good driving record may be required.
- Ability to lift, push, or pull heavy weights up and down ramps and stairs.
- Good manual dexterity.
- Ability to sit or stand for long periods of time.
- Adaptability to long, irregular hours and frequent schedule changes.
- Basic computer skills, proficient with Microsoft Office applications.
Skills
- Healthcare skills
- Customer service skills
- Phlebotomy
- Microsoft Office applications
Location
- West Henrietta, New York
- Rochester, New York
Work Type
- Full-time
- Variable schedule including early mornings, late nights, weekends, and holidays
Experience Level
- Minimum of one year customer service experience
- Prior healthcare or phlebotomy experience preferred
- Prior leadership experience preferred
Education Level
- Associates degree OR a combination of education and work experience
Salary/Compensations
- Starting pay $22.00/hr
Benefits
- Paid training
- Medical, Dental, Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year
- 11 paid holidays
- 401K with match
- Paid Family Leave
- Employee Assistance
- Short + Long Term Disability and Insurance
- Service Awards and recognition
About the Company
- One of the nation’s premier humanitarian organizations.
- Dedicated to helping people in United States and worldwide.
- Work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging.
- Supports a variety of cultural and community resource groups for employees and volunteers.
- Proud EONS partner.
Equal Opportunity
- The American Red Cross is an Equal Opportunity employer.
- All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local laws.