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About the Role
The NYC Department for the Aging (NYC Aging) promotes and supports inclusive, safe, and affordable healthy aging. The NYC Aging Connect unit seeks a dynamic, motivated, and detail-oriented individual to serve as an Aging Specialist, promoting agency services and priorities within NYC communities.
Responsibilities
- Directly engage community members, caregivers, service providers, and other external stakeholders seeking information on resources, services, and opportunities for older adults via calls and emails.
- Resolve concerns and issues through calls and emails.
- Accurately document and track calls in NYC Aging’s Correspondence Tracking System (CTS).
- Represent NYC Aging at community events, resource fairs, and community organizations.
- Deliver presentations to external partners across the City.
- Facilitate and/or participate in internal and external training sessions.
- Prepare training materials and deliver training content.
- Engage stakeholders to ensure consistent understanding of program procedures, resources, and service standards.
- Perform additional duties as needed to support NYC Aging’s mission and advance the goals of the Bureau of External Affairs.
Requirements
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities related to the duties described.
- High school graduation or equivalent and six years of experience in community work or community centered activities related to the duties described.
- Education and/or experience equivalent to the above, with at least one year of experience as described in the first qualification.
Location
- NYC
Work Type
- Full-time
Experience Level
- Entry Level
- Mid Level
Education Level
- Bachelor's Degree
- High School Diploma
Salary/Compensations
- USD 62868 - USD 72298
About the Company
- The NYC Department for the Aging (NYC Aging) promotes and supports inclusive, safe, affordable, healthy aging.
- NYC Aging remains steadfast in its role and responsibility to preserve the dignity and quality of life for approximately 1.8 million diverse older New Yorkers by eliminating food insecurity, providing access to affordable, stable housing, enhancing access to quality healthcare services and protecting older New Yorkers from harm and abuse with the ultimate goal of a more age-friendly city in which older adults can age gracefully with respect.
Equal Opportunity
- The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.