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About the Role
As a founding member of our Forward Deployed Engineering (FDE) team, you will bridge the gap between cutting-edge AI technology and real-world impact. You will work hand-in-hand with our most forward-thinking, strategic customers to transform complex L&D workflows into autonomous, high-impact AI agents. By translating customer challenges into reusable platform capabilities, you will play a central role in establishing our FDE function from the ground up, defining what success looks like, and shaping the future of AI-first learning.
Responsibilities
- Define how our FDE team operates, set internal playbooks, and figure out the technical roadmap.
- Partner directly with strategic enterprise customers to map complex L&D workflows, pinpointing high-impact opportunities for agentic AI integration.
- Design, build, and deploy bespoke AI agents that integrate seamlessly with customer systems and the Docebo Agent Hub.
- Translate hands-on customer insights into foundational platform enhancements, turning bespoke client solutions into scalable features.
- Take full ownership from discovery and system architecture to production deployment, monitoring, and iterative optimization.
- Shape the founding FDE team culture, operational rituals, and internal playbooks while defining our technical roadmap and cross-functional org design.
Requirements
- 5+ years of hands-on experience building, shipping, and maintaining production-grade full-stack software products.
- Prior experience building, fine-tuning, or deploying agentic AI systems and LLM-powered applications in production environments.
- Strong customer-centric focus with the confidence and communication skills to engage directly with enterprise stakeholders.
- Energized by undefined problems, comfortable making high-stakes decisions with partial information, and obsessed with taking complete ownership from zero to one.
- Proven ability to quickly build prototypes, experiment boldly, and iterate based on real-world usage and customer feedback.
- Proficiency in our core tech stack, including frontend (React, TypeScript) and backend development (Next.js, TypeScript).
- Strong architectural background with solid experience navigating distributed systems, AWS, Kubernetes, and LLM providers.
- Experience using modern engineering tooling like GitLab, Datadog, OpenTofu, and multi-LLM orchestration tools.
Skills
- AI
- Agentic AI
- LLM-powered applications
- Full-Stack Development
- React
- TypeScript
- Next.js
- Systems Architecture
- AWS
- Kubernetes
- GitLab
- Datadog
- OpenTofu
- Multi-LLM orchestration
Location
- Remote
- Hybrid
Work Type
- Hybrid
Experience Level
- 5+ years of hands-on experience
Salary/Compensations
- CA$150K - CA$200K
Benefits
- Employee Share Purchase Plan (ESPP) at a 15% discount
- Competitive compensation package
- Health benefits
- Paid vacation days
- Two company-wide Docebo Days
- Floating holidays for cultural celebrations
- Birthday off
- Paid parental leave
About the Company
- At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide.
- We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially.
- We're a global company, with offices across North America, EMEA, APAC, and beyond.
- Our team is guided by five core values— Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection —that shape everything we do.
Equal Opportunity
- Docebo is an Equal Employment Opportunity employer.
- We are committed to diversity and inclusion in our workforce.
- All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
- As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities.
- Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
- Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.